October 23, 2024
Department of Corporate and Digital Development
Darwin
OTHER & FULL TIME
Project and Client Support Coordinator
Job description
Agency Department of Corporate and Digital Development Work unit Workforce Administration and Coordination
Job title Project and Client Support Coordinator Designation Administrative Officer 5
Job type Full time Duration Fixed for 12 months
Salary $88,297 - $92,687 Location Darwin
Position number 22214 RTF 308447 Closing 30/10/2024
Contact officer Donna Hatton on 08 8999 1396 or Donna.Hatton@nt.gov.au
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=308447
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE
website.
Primary objective
Provide high quality project and administrative support services across Workforce Services ensuring effective and timely delivery of superior client
service delivery outcomes.
Context statement
The WS Administration and Coordination Unit manages workforce reporting requirements between the Department of Corporate and Digital
Development (DCDD) Workforce Services (WS) and client agencies, acting as a central coordination point for agencies. The Project and Client
Support Coordinator role coordinates and supports the project, secretariat and administrative functions for clients including the Workforce Services
Newsletter, Recognition of Service Milestones and People Matter Survey.
Key duties and responsibilities
1. Provide responsive coordination and support to internal and external stakeholders on a variety of workforce services initiatives and projects to
ensure effective and client services.
2. Coordination of secretariat and administrative support to external committees and internal working groups, including preparation and
distribution of meeting agendas, minute taking, following-up the completion of actions and other relevant material.
3. Coordinate and maintain relevant administrative systems and processes to monitor workflows and support effective monthly reporting
requirements.
4. Contribute to the design and preparation of governance reports, project status reports, presentations, agendas, and meeting papers and
proactively maintain a current awareness of priorities and status.
5. Develop, maintain, and foster positive working relationships with internal and external stakeholders including agencies and Corporate Services
functional streams.
6. Contribute to process and system improvements to support client focused service delivery, and streamline working practices across an
enterprise service.
Selection criteria
Essential
1. High-level oral and written communication skills for effective and professional communication; and demonstrated competence in preparing
and maintaining documentation with excellent attention to detail and accuracy.
2. Demonstrated experience in providing secretariat support services to a variety of committees, senior leaders or executives, including
coordination of meetings, preparing agendas and executive papers, and minute taking.
3. Proven ability to research and analyse; with the ability to summarise information succinctly, making sense of large amounts of information and
complex situations, and presenting it accurately in a manner that is appropriate to the target audience.
4. Demonstrated capability to work with limited supervision and to confidently build positive working relationships with executive and staff using
influencing skills and initiative.
5. Experience in providing project support with well-developed organisational and time management skills with the ability to work under pressure,
prioritise tasks and meet deadlines.
6. Strong computer skills and experience in using software packages including MS Office Suite, with ability to quickly acquire skills in other
software systems such as JIRA, Record Managements Systems, Confluence and Share Point.
7. Demonstrated work ethic and attitude, which emulates DCDD values of being professional, accountable, honest, respectful, and innovative.
Further information
The preferred or recommended applicant may be required to undergo a criminal history check prior to selection being confirmed. A criminal history
will not exclude an applicant from this position unless it is a relevant criminal history.
When choosing to apply for this position, the applicant should consider the full requirements of the position in aligning their work experience and
capabilities to this role.