Job Opportunities in Australia

Job Description

Agency Department of Corporate and Digital Work unit Accounts Receivable

Development

Job title Client Services Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Alice Springs

Position number 20581 RTF 307876 Closing 30/10/2024

Contact officer Shannon Letheby, Manager Accounts Receivable on 08 8951 6472 or shannon.letheby@nt.gov.au

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=307876

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

As part of the Accounts Receivable work unit, provide an efficient and effective accounts receivable service to client

agencies, issuing invoices, processing receipts and operating as part of a call centre environment in the management of

debtors. Provide service as the Receiver of Territory Monies in collecting, processing and recording revenue for Department

of Corporate and Digital Development (DCDD) and client Agencies.

Key duties and responsibilities

1. Process accounts in a timely and accurate manner ensuring that source documentation is in order and meets legislative

and agency requirements.

2. Issue invoices, credit/debit memos and processing receipts on behalf of NTG Agencies.

3. Ensure quality, up to date records are maintained by having consistent, accurate and timely processing standards.

4. Manage a portfolio of debtors to ensure successful recovery of revenue on behalf of our client Agencies.

5. Contribute to development of operating processes and systems and continuous improvement.

Selection criteria

Essential

1. Sound understanding of customer focussed service delivery and experience in achieving organisational outcomes

through effective client engagement and negotiations.

2. Proven ability to organise work, meet deadlines and utilise initiative together with a demonstrated ability to work

without supervision, independently and/or part of a team.

3. Well-developed interpersonal, written and verbal communication skills and the ability to develop professional

relationships with clients from diverse cultural backgrounds.

4. Proven ability to use information systems such as word processing, spreadsheets, data base software packages and file

transfer software packages.

5. Experience in cash handling, revenue collection and reporting.

6. Demonstrated ability to implement and follow standard operating procedures and standard administrative practices and

principles including Equal Employment Opportunity (EEO), Occupational Health and Safety (OHS) and Records

Management.

7. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest,

respectful and innovative.

Desirable

1. Knowledge of Financial Management Act, Regulations and Treasurer’s Directions, Audit Act, Procurement Legislation,

Public Sector Employment and Management Act and Regulations, DCDD Accounting and Property Manual and

Delegations Manuals.

2. Tertiary qualifications in accounting or business-related discipline or other relevant formal studies.

Further information

The successful applicant may be required to undergo a criminal history check. A criminal history will not exclude an applicant

from this position unless it is a relevant criminal history.