October 23, 2024

Office of Industrial Relations

Brisbane

OTHER

Client Services Officer

A vacancy currently exists in our, Electrical Safety Office (ESO), Governance and Compliance team for a Client Services Officer at our Brisbane city office up until 3 February 2025 with possible extension.
Prior experience as an 'Inspector' is not essential.
You'll be part of a dynamic and diverse culture, working alongside supportive and passionate people. Building a career with us means you can help make a real difference in the lives of Queensland workers and employers, and their families.
OIR contributes to the government's strategic objectives in the areas of workplace health and safety, electrical safety, workers' compensation, industrial relations and labour hire regulation.
We seek to improve work health and safety, electrical safety and workers' compensation performance through regulatory and policy frameworks and the provision of evidenced-based services and advice. We also develop, implement and maintain policy and legislation relevant to industrial relations in Queensland including whole of Government responsibility for public sector enterprise bargaining and the regulation of Queensland's labour hire industry.
As a Governance and Compliance within Office of Industrial Relations, you will be part of an efficient flexible and responsive team that strives for to keep all Queenslanders safe around electricity.

Some of your responsibilities will include:

Actively utilise strategic thinking in the provision of support, to develop, implement, maintain, and evaluate systems which help build ESO organisational capability aligned to effective governance practices.- Effectively engage and collaborate with internal and external stakeholders and other government agencies to progress ESO projects and programs.- Assist the team to extract and disseminate data for reporting and prepare written or oral advice to the senior leadership team and Executive Director in the form of reports, ministerial briefs, and other correspondence, including timely responses to critical and sensitive issues.- Provide administrative support to the Governance and Compliance team, ESO.- Assist Governance and Compliance team members in the development of policies and procedures to support an evidenced-based approach to electrical safety compliance and engagement activity.- Be an effective team member promoting a positive culture supporting equity, antidiscrimination, OHS, ethical behaviour and act in accordance with the QPS legislative framework and Code of Conduct.

To be successful in this role you will need:

Demonstrated ability in the use of computer systems, software packages and web-based technologies including Microsoft Word, Excel, Power Point and database systems;- Demonstrated written communication skills to be able to assist in the preparation of correspondence including briefs, media content, papers and internal processes/procedures;- Demonstrated well developed communication and interpersonal skills to build and maintain effective relationships with a wide range of internal and external stakeholders;- Demonstrated organisational skills, including the ability to prioritise, schedule and perform work to meet deadlines, commitments and service level agreements with minimal supervision;- Show proven ability to work as part of a team and to function effectively with minimal supervision.

What you will get out of it:

Be part of the solution to keep Queenslander's safe at work.- See the direct impact of your role in the community.- Access a range of benefits as part of your employment experience with the Queensland Government including flexible work, health and wellbeing programs

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.