Job Opportunities in United States
September 17, 2024
Yale University
New Haven
FULL TIME
Parking Office Manager
Parking Office Manager
Parking-Operations
90846BR
University Job Title
Supervisor 3
Bargaining Unit
None - Not included in the union (Yale Union Group)
Time Type
Full time
Duration Type
Regular
Compensation Grade
Administration & Operations
Compensation Grade Profile
Supervisor; Senior Associate (23)
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Administration
Total # of hours to be worked:
37.5
Work Week
Standard (M-F equal number of hours per day)
Work Location
Central Campus
Worksite Address
221 Whitney Avenue
New Haven, CT 06511
New Haven, CT 06511
Position Focus:
Reporting to the Associate Director of Parking Services, the Parking Office Manager provides supervision to the department’s clerical office staff and manages the day-to-day administrative functions of the office. The position will be responsible for communications, including website maintenance and email notifications to parkers; project management; developing new and refining existing administrative functions and processes; management of parking waitlists, new parker applications, transfers and cancellations, requests for services and special use requests, and parker assignments. In collaboration with department leadership, this position will develop and implement new policies and procedures and create the appropriate documentation.
Essential Duties
1. Supervises the day-to-day activities of support staff.2. Assesses and resolves or escalates problems arising within unit.3. Assists in the development of policies and procedures in support of unit.4. Assists in long-range planning for work unit needs.5. Participates in unit budget planning.6. Evaluates work requests to determine if they are appropriate to the unit or another area.7. Ensures that work flow is organized and staffed for quality efficient completion.8. Communicates deadlines and special circumstances to staff.9. Maintains equipment and supplies for unit.10. Completes evaluations of direct report employees.11. Interacts with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects.12. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 13. Supervises a staff of exempt and non-exempt employees.14. Performs other duties as assigned.
Required Education and Experience
Minimum requirement of Bachelor’s Degree in related field and three years of related experience or an equivalent combination of education and experience.
Required Skill/Ability 1:
Self-directed with the ability to take initiative, problem solve and exercise independent judgment. Demonstrated success in detailed work requiring accuracy and high level of productivity with disciplined follow-up skills. Excellent attention to detail. Well-developed computer skills and the ability to learn computer applications.
Required Skill/Ability 2:
Demonstrated proficiency with Microsoft Office Suite especially Excel. Highly motivated team player with strong oral and written communication skills. Ability to communicate effectively with staff, faculty, students, visitors, contractors, and peers.
Required Skill/Ability 3:
Ability to exercise good judgment, plan, schedule, and prioritize work, juggle multiple tasks, meet deadlines, and resolve conflicting demands in a high-volume, busy environment with a calm and pleasant personality. Exceptional customer service skills. Ability to work as part of a team and function independently.
Required Skill/Ability 4:
Ability to prioritize workload while clearly understanding parkers’ situations and emergencies. Excellent attendance record and punctuality.
Preferred Education, Experience and Skills:
Parking services experience preferred, but not required. Website development experience.
Physical Requirements
Ability to sit for long periods of time.
Drug Screen
No
Health Screening
No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
https://covid19.yale.edu/health-guidelines
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus
We regret to inform you that this job opportunity is no longer available
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