Job Opportunities in Australia

Job Description

Agency Department of Corporate and Digital Development Work unit Workforce Operations and Partnerships

Job title Workforce Relations Officer Designation Administrative Officer 5

Job type Full time Duration Ongoing

Salary $88,297 $92,687 Location Darwin

Position number 22033 RTF 305806 Closing 03/10/20254

Contact officer Michael Richardson, Workforce Relations Senior Manager on 08 8946 5010 or Michael.richardson@nt.gov.au

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=305806

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS

Information for applicants – inclusion, diversity and Special Measures recruitment plans

The NTPS values diversity and encourages people from all diversity groups to apply for vacancies. The NTPS accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information about applying for this position, the

merit process, or information on Special Measures plans, go to the OCPE website.

Primary objective

As a Workforce Relations Officer, you will assist the Senior Workforce Relations Officers with the delivery of high quality workforce

services to client agencies to support them with the management of their human resource requirements.

Context statement

Workforce Services are delivered to client agencies under a centralised services model across a geographically and culturally diverse

environment. The Workforce Operations and Partnership team provides Human Resource (HR) business partner, recruitment services and

general HR support to client agencies. This vacancy is based within the HR Service Centre and Jira team responsible for managing the HR

Services Portal and the 1800 call HR inquiry line for employees of NT Police and NT Fire and Emergency Services; providing advice and

asstiance to clients as a first point of contact for general HR queries.

Key duties and responsibilities

1. Provide client-focussed support and workforce relations services to assist NT Police and NT Fire and Emergency Services employees

manage their human resource needs.

2. Develop strong working relationships with client agencies to understand their workforce needs, and to provide accurate advice and

information on terms and conditions of employment, recruitment, HR policy and procedures.

3. Ensure compliance with Northern Territory Public Sector (NTPS), NT Police or NT Fire Emergency Services legislative and delegated

requirements, enabling informed, evidence based decision making.

4. Provide mentoring, training, support and guidance to junior team members contributing to their development.

5. Participate and contribute to HR projects including the review, development and implementation of policies and procedures, to deliver

effective and consistent workforce relations services across the NTPS.

6. Provide timely and accurate advice to managers and employees on HR matters/recruitment, including identifying and resolving less

complex service delivery issues.

Selection criteria

Essential

1. Experience and knowledge of operational recruitment and/or human resource management principles, with the ability to interpret

and apply legislation as it relates to HR management and processes.

2. High level of client focus and the demonstrated ability to apply empathy, exercise discretion and maintain confidentiality.

3. Highly motivated and results driven with the ability to learn quickly and adapt existing skills to the changing needs of the client, team

and branch.

4. Very good interpersonal, communication and collaborative skills, with a demonstrated ability to interact with managers and employees

at all levels and from diverse cultures.

5. Good written communication and organisational skills to draft correspondence, meet competing priorities and contribute to HR

projects.

6. Ability to mentor, train, support and provide guidance to team members.

7. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and

respectful.

Desirable

1. Sound operational knowledge of NTPS Employment legislation and HR Management systems.

2. Sound understanding of employment legislation, processes and procedures applicable to NT Police and NT Fire and Emergency

Services

3. Relevant studies in human resources or a related field.

Further Information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will

not exclude an applicant from this position unless it is a relevant criminal history. As an employer of choice, the department is supportive

of flexible work arrangements to balance work and personal responsibilities.