Job Opportunities in Australia


September 9, 2024

Department of Corporate and Digital Development

Darwin

FULL TIME & OTHER


Manager, Workforce Performance

Job description

Agency Department of Corporate and Digital Development Work unit Workforce Management

Job title Manager, Workforce Performance Designation Administrative Officer 7

Job type Full time Duration Ongoing

Salary $113,938 - $122,574 Location Darwin

Position number 30320 RTF 304977 Closing 23/09/2024

Contact officer Rebecca Prichard, Senior Manager, Workforce Management on 08 8922 7453 or

rebecca.prichard@nt.gov.au

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=304977

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go

to the OCPE website.

Primary objective

Provide high level advice and support in coordinating and delivering client-focussed generalist and specialised Human Resource

(HR) Management expertise to Northern Territory Public Sector agencies and employees with a particular focus on case

management activities.

Context statement

Workforce Services are delivered to client agencies under a centralised services model across a geographically and culturally diverse

environment. This position sits within Workforce Performance providing expert advice to progress issues of inability, workplace

disputes, unsatisfactory performance and conduct adopting an evidence-based approach.

Key duties and responsibilities

1. Provide high level advice, guidance and coaching to clients on a range of people management matters.

2. Manage complex employment case management matters such as disputes/grievances, discipline, medical, investigations and

inability, recommending appropriate courses of action for resolution, early intervention strategies, risk management advice and

employee support.

3. Undertake facilitated discussions regarding matters such as workplace conflict and employee complaints.

4. Manage effective partnerships with clients, human resource (HR) providers and other stakeholders.

5. Prepare submissions and reports to agencies delegates as required.

6. Contribute to the development of contemporary case management strategies, policies, procedures, and internal

documentation aligned to corporate objectives, legislation, public sector initiatives and customer service improvement.

Selection criteria

Essential

1. Experience and contemporary knowledge of effective people management strategies.

2. Experience in managing case management matters in areas such as conduct, dispute resolution, performance management

and inability.

3. Experience in stakeholder management, negotiation, and conflict resolution skills with the ability to establish collaborative

relationships at all levels to positively influence human resource practices.

4. Demonstrated planning, problem solving and organisational skills, including the effective management of multiple complex and

high priority tasks to meet conflicting deadlines.

5. Well-developed conceptual and analytical skills including experience in interpreting and applying legislation.

6. High level written skills and the ability to analyse information for preparing a range of complex correspondence/documents.

7. Demonstrated work ethic and attitude, which emulates DCDD values of being professional, accountable, honest, innovative,

and respectful.

Desirable

1. Relevant qualifications in HR or a related field.

2. Knowledge and understanding of the Public Sector Employment and Management Act 1993 and subordinate legislation or ability

to quickly acquire.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal

history will not exclude an applicant from this position unless it is a relevant criminal history.

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