September 10, 2024

Department of Finance

Canberra

FULL TIME

Automation Manager, Executive Level 1

Business Enabling Services Group / ICT Division / Internal Services Branch
Executive Level 1 ($122,240 - $148,030) | Ongoing | Full-time
Canberra, ACT

ABOUT THE BRANCH

The Internal Services Branch is responsible for managing the Service Centre, Application Support, Automation, AI and Quality Assurance, ICT projects, and the Finance Information Environment and its supporting technology. The Automation, Artificial Intelligence & Quality Assurance Team (AAIQA) is responsible for assuring the quality of software and infrastructure solutions developed and/or deployed by the Division. We also develop RPA automations and support AI for the department. The team provides testing services for small to large projects across the department as well as support the BAU functions for application support and IT infrastructure.

ABOUT THE OPPORTUNITY

The Automation Lead is a critical role to the Automation team and is responsible for the smooth operation of the RPA environment. This involves managing people, resources and governance through:

Leading the Automation team to deliver RPA solutions through:o Managing a small team of automation practitioners.
- Overseeing best-practice design for automation and updating design standards as required.
- Management of the technical environment including liaison with departmental ICT on infrastructure, licencing and trouble shooting.
- Management of the control room team for automations already in production (50+ active automations) including scheduling, capacity management, exception identification and management, performance management and reporting.
- Ensuring governance and procedures are in alignment with the Robotic Operating Model and revising as required.
- Leading improvement initiatives, and
- Reporting on the value and benefits of the RPA solutions developed.
Managing, mentoring and providing technical support to the automation developers through strong leadership and effective line management.
Partnering with business and data analysts within the team to work with business areas across the department to develop fit for purpose automation solutions addressing business process challenges.
Working with the Director and other team leads to refine the strategic road map of the Automation function ensuring alignment with departmental strategic objectives.
Working with colleagues across ICTD, contributing to divisional leadership group discussions and projects in the delivery of outcomes aligned with integrated business planning for the branch, division and department.
Reviewing changes in technology and recommending new automation products that could be adopted.

DETAILED VACANCY INFORMATION

For detailed information about this role, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.

ELIGIBILITY ADVICE & CANDIDATE NOTES

Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.

CONTACT INFORMATION

For questions relating to the online lodgement of your application, please email the Recruitment team via recruitment@finance.gov.au or call (02) 6215 1717 between 8:30am - 5:00pm AEST Monday to Friday.
For specific questions relating to this job vacancy, please refer to the details on the contact officer located in the downloadable job pack.