Job Opportunities in Australia

Job description

Agency Department of Corporate and Digital Work unit NT Fleet

Development

Job title Service Coordinator Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Alice Springs

Position number 11578 RTF 306192 Closing 06/10/2024

Contact officer Tania Risdale on 08 8936 4022 or Tania.Risdale@nt.gov.au

About the agency https://dcdd.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=306192

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

As part of the regional NT Fleet work unit, provide administrative support to the work unit and customer service support about light and

heavy vehicles, plant and equipment servicing, repairs and maintenance and warranties.

Context statement

NT Fleet Alice Springs ensures scheduled maintenance and ad hoc repairs are promptly managed for all vehicles and equipment in Alice

Springs and remote regions. It also administers and manages a short-term hire fleet for major events, community benefits, and seasonal

4WD vehicle.

Key duties and responsibilities

1. Assist the Regional Fleet Team Leader and Fleet Service Officer to ensure efficient and cost-effective schedule for the servicing and

maintenance of light and heavy vehicles in accordance with the manufacturers guidelines and NT Fleet policies.

2. Arrange service appointments, raise, and issue Fleet Service Orders and other necessary documentation for vehicle servicing, accident

and minor repairs to all light and heavy vehicles including plant and equipment.

3. Arrange for the recall, inspection and repair of motor vehicles when advised by the Fleet Service Officer or Regional Fleet Team

Leader of defects or recall campaigns.

4. Collate, check, and forward servicing invoices for further finance processing requirements, on a regular basis, including the matching

with Fleet Service Orders for updating FBS as required and ensuring they are in line with the MTA Times guide recommendations and

tendered contract pricing schedules.

5. Assist both the Regional Fleet Team Leader and Fleet Service Officer in determining the extent and scope of repairs necessary and

ensure the relevant information is accurately recorded on the repair job cards.

6. Assist both the Regional Fleet Team Leader and Fleet Service Officer with the movement and delivery of vehicles to upcoming events

or hires.

Selection criteria

Essential

1. Customer service experience and automotive industry knowledge of vehicle repairs and maintenance.

2. Experience in providing administrative support to others within a client focussed team environment.

3. Demonstrate good communication skills with experience in conflict resolution and negotiation.

4. A good standard of oral and written communication skills and computer literacy, sound time-management skills and the ability to

meet deadlines.

5. A demonstrated understanding of Work Health and Safety responsibilities.

6. An ability to interact effectively with people of diverse cultures.

7. A current Northern Territory C Class drivers’ licence.

8. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, and innovative.

Desirable

1. A current Northern Territory “MR” Licence or ability to obtain an “MR” licence upon commencement and a manual driver’s licence.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will

not exclude an applicant from this position unless it is relevant criminal history.