November 5, 2024

Western Carolina University

Cullowhee

OTHER & FULL TIME

Administrative Support Specialist -

The primary location of this position is the Cullowhee, NC campus.

This position is responsible for the accuracy of graduate student records from beginning contact until degree is conferred and during the archive period. Position must have thorough knowledge of policies and procedures for the Graduate School as established by the Graduate Council, state regulations, SACS regulations as well as admission policies for graduate programs. Position is accountable for all application and graduate fees with fees credited to student accounts and expedited in a timely manner to the Controller’s Office.

This position requires oversight of decisions regarding admission of applicants based on their credentials and department admissions criteria. This position must constantly interpret policy on which to base decisions on an individual case by case basis. This position is directly responsible for all application materials received with considerable care needed because these materials are irreplaceable and confidential. This position is responsible for the confidentiality of all documents received. Documents are viewed and used only by accountable representatives of Western Carolina University. This position will function at the Advanced Competency Level.

Must be eligible to work in the United States without sponsorship.

Knowledge, Skills, & Abilities Required for this Position

Thorough knowledge of Graduate School policies and procedures; through knowledge of admission requirements for each graduate program and familiar with requirements for each program structure; must be able to deal effectively and professionally with prospective and enrolled students, faculty, and administrators, and staff; must be prompt; must be able to prioritize work; work with minimal supervision; must possess strong organizational skills; must possess strong written and oral communication skills. Extensive knowledge of Banner, Excel, Word, Outlook, is essential. Must have the ability to multi-task to complete the demands of the position; must have the ability to work under stress of deadlines during peak times of the year; must have the ability to deal effectively and pleasantly with high a volume of students requiring service from the graduate school office.

Minimum Qualifications

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Anticipated Hiring Range

$45,235

Position Type

Permanent Full-Time

Number of Hours per Week

Number of Months per Year

Salary Band Range

$34,602 - $58,870

Salary Grade

For administrative purposes during the implementation of Career Banding this advanced level position is considered a Salary Grade 63.

Posting Text

Open Date

11/06/2024

Close Date

11/18/2024

Open Until Filled

Special Instructions to Applicants

Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Applicants must upload a DD-214 if claiming Veteran’s Preference.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

AA/EOE

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.