Class Specific Essential Duties
1. Greet and assist visitors and respond to e-mail and telephone inquiries in a timely manner.
2. Schedule, record attendance, verify identity, explain exam processes and monitor the administration for any test or examination proctored by Disability Support Services in order to maintain a secure testing environment that upholds academic integrity policies.
3. Review and obtain clarification when needed of the testing requirements for each exam administered by Disability Support Services and comply with the written protocol.
4. Proctor the exams of students with disabilities who are approved to receive testing accommodations per the written directive of Disability Support Services
5. Perform quality and security checks of the testing area regularly throughout the day.
6. Perform basic technical support to fix issues related to the technology within the testing center and troubleshoot minor technical issues during the testing process as per established policies.
7. Communicate any instances of academic dishonesty, major technical issues and student/faculty concerns to Disability Support Services Staff.
8. Maintain clean and safe testing environment and perform daily test operational procedures.