Job Opportunities in India
October 16, 2024
Lunawat Gems
FULL TIME
Customer Care Executive- Email Support
If you are good in English kindly share your CV 9530066667
Key Responsibilities:
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Speak with the employer
+91 9530066667
Key Responsibilities:
- Respond to customer emails in a timely and professional manner.
- Address inquiries regarding products, services, and policies.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with other departments to escalate complex issues when necessary.
- Provide customers with guidance on product usage and best practices.
- Assist in developing FAQs and help documentation to improve customer self-service.
- Monitor email channels for trends and suggest improvements to processes.
- High school diploma or equivalent; relevant certifications or a degree is a plus.
- Previous experience in customer support or a similar role is preferred.
- Excellent written communication skills with a focus on clarity and empathy.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- A customer-first attitude and a passion for helping others.
- Good communication in English written and speaking both
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
- Day shift
- Performance bonus
- total work: 1 year (Preferred)
Speak with the employer
+91 9530066667
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