Job Title: Inbound Voice Analyst – US Process As a Customer Care Executive for the Inbound US Voice Process, you will handle customer inquiries and focus on sales and upselling. Your role involves answering calls, providing information about products and services, addressing concerns, and meeting sales targets. Key Responsibilities:
Respond to customer inquiries professionally.
Upsell products and services.
Handle objections and close sales.
Document interactions in CRM.
Achieve individual and team sales targets.
Requirements:
Excellent English communication skills.
Customer service and sales experience, preferably in a call center.
Ability to multitask and solve problems.
Flexibility to work rotational shifts.
Basic computer and CRM knowledge.
Education:
Bachelor’s degree preferred.
If you excel in customer service and sales, apply now! Call me: +91 9772544341 Job Types: Full-time, Permanent, Fresher Pay: Up to ₹23,000.00 per month Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Internet reimbursement
Paid sick time
Paid time off
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Ability to commute/relocate:
Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Language:
English (Required)
Location:
Chandigarh, Chandigarh (Required)
Work Location: In person Speak with the employer
+91 9772544341