Direct Report
Aerial Director
Employee Profile and Desired Traits
High level emotional intelligence
Active in team dynamics, conflict prevention/resolution, and identifying customer needs
Cheerful attitude and servant leadership disposition
Dedicated customer service and people oriented
Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills
Ability to interact with men and women of all ages and maturity levels of staff/customers
Duties & Responsibilities
Lead and supervise staff to ensure successful delivery of a fun, engaging, and safe program
Instruct participants in the Climbing Merit Badge, providing guidance and support
Oversee program operations, including managing paperwork, inventory, and maintenance
Maintain a comprehensive training and practitioner experience portfolio tracking staff growth
Inspect equipment for safety and remove unsafe items promptly
Maintain a clean, organized, inspected, neat, and safe work area
Other duties or projects as assigned by SBR leadership
Abide by policies and procedures outlined in the SBR staff handbook
Qualifications & Training
21 years of age or older
Must have or able to obtain BSA COPE Director Certification (training provided)
Required 1+ yr. leading teams, Prefer 1+ Summit employment
Preferred: Minimum of 150 hours of climbing facility management experience
Preferred: Documented Training Assistant experience
Ability to use Microsoft Teams daily for work related communication and coordination
Be or become a registered member of Scouting America
Performance Results
Completes contract period with 2-4 positive experiences
Receive one or more Staff Appreciation Cards from staff or participants
Provide at least one memorable moment that matters to a participant
Physical Requirements
Up to 8 hours a day of either standing, walking, hiking, and the ability to lift 70 lbs.
Can pass the physical exam and approved for SBR height and weight requirements HERE