Job Opportunities in United States
September 13, 2024
AstraZeneca
Wilmington
FULL TIME
Cell Therapy Engagement Manager
At Astra Zeneca's Oncology R&D division, we follow the science to explore and innovate. We are working towards treating, preventing, modifying, and even curing some of the world's most sophisticated diseases. Here we have the potential to grow our pipeline and positively impact the lives of billions of patients around the world. We are committed to making a difference and have built our business around our passion for science. Now we are fusing data and technology with the latest scientific innovations to achieve the next wave of breakthroughs.
Position Summary:
The Cell Therapy Site Engagement Manager (CTEM) is a dynamic role, responsible to develop and foster relationships with Astra Zeneca (AZ) clinical sites and cell therapy site personnel for assigned region(s). This person will serve as a single point-of-contact providing outstanding customer service for AZ’s cell therapy site network while providing knowledge and expertise around products and processes to all customer partners. Responsible for developing product-specific processes and procedures to onboard and handle the AZ site network used for cell therapy products. This role will provide support for the vein-to vein process from patient registration, apheresis collection (starting material) and product infusion while supervising ongoing account performance post-site activation. This will be a remote position with a strong emphasis on relationship building including in-person and on-site support for assigned territory. Sixty percent of travel may be required within the United States and/or EX-US regions.
Responsibilities:
Education & Experience Requirements:
Required Skills:
Desired Skills:
When we put unexpected teams in the same room, we fuel daring thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting. Join us in our outstanding and ambitious world.
The annual base salary for this position ranges from $101,948 to $152,922. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related experience. If hired, employee will be in an "at-will position" and we reserve the right to modify base salary (and any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Neo Gene Therapeutics is a clinical-stage biotechnology company pioneering the discovery, development, and manufacturing of next-generation T-cell receptor therapies (TCR-Ts). Neogene operates as a wholly owned subsidiary of Astra Zeneca, with operations in Amsterdam, The Netherlands and California, US.
Why Astra Zeneca?
At Astra Zeneca's Biopharmaceuticals R&D division, we are nimble and agile, always harnessing our diverse knowledge. We are part of the solution, turning our drug development strategies into reality. Work at all stages of development to translate our life-changing science into medicines to get the best results for Astra Zeneca, patients in need and healthcare professionals. We are a diverse and open-minded team harnessing our different skills and experiences. Our differences enable us to explore new ideas and ways of doing things. It keeps us on our toes and excited for what's next.
Ready to make a difference? Apply today and join us in our mission to create life-changing medicines!
So, what’s next!
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.
Where can I find out more?
Check out our landing page for more information on our BPD group https://careers.astrazeneca.com/bpd
Our Social Media, Follow Astra Zeneca on Linked In https://www.linkedin.com/company/1603/
Follow Astra Zeneca on Facebook https://www.facebook.com/astrazenecacareers/
Follow Astra Zeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
Position Summary:
The Cell Therapy Site Engagement Manager (CTEM) is a dynamic role, responsible to develop and foster relationships with Astra Zeneca (AZ) clinical sites and cell therapy site personnel for assigned region(s). This person will serve as a single point-of-contact providing outstanding customer service for AZ’s cell therapy site network while providing knowledge and expertise around products and processes to all customer partners. Responsible for developing product-specific processes and procedures to onboard and handle the AZ site network used for cell therapy products. This role will provide support for the vein-to vein process from patient registration, apheresis collection (starting material) and product infusion while supervising ongoing account performance post-site activation. This will be a remote position with a strong emphasis on relationship building including in-person and on-site support for assigned territory. Sixty percent of travel may be required within the United States and/or EX-US regions.
Responsibilities:
-
Develop and foster relationships with clinical sites and cell therapy site personnel for assigned region(s)
-
Work in close partnership with the cross-functional AZ Cell Therapy Team to engage and qualify key treatment centers with both clinical trial and commercial intent
-
Provide on-site apheresis collection and IMP administration support.
-
Collect VOC (voice-of-customer) and VOB (voice-of-business) feedback used for continuous operations improvement
-
Provide input to the development of the cell journey with regards to apheresis and cell therapy-specific processes
-
Coordinate with cell therapy site staff to ensure all apheresis and IMP receipt/storage/administration onboarding activities completed and sites are prepared to treat patients for clinical trials and or in authorized treatment centers
-
Work with AZ business partners to supervise metrics, assess performance and recommend commercial capabilities
-
Ensure that issues related to cellular starting material are appropriately evaluated, investigated, and provide feedback and follow-up with the treatment centers providing the apheresis material
-
Develop internal and external-facing training materials for AZ teams and sites
-
Deliver and support the coordination of site trainings on AZ’s Apheresis and IMP handling manual in collaboration with Supply Chain
-
Support qualification and ongoing training of treatment centers on-site to ensure they can carry out to the AZ requirements to treat patients with AZs cell therapy products in both the clinical and commercial setting
-
Author and maintain Apheresis Handling manuals, Investigational Medicinal Product (IMP) Handling manuals and forms that are product-specific to support all active trials in collaboration with cross functional teams
-
On-site meetings to support and drive negotiation and maintenance of contracts, including the Apheresis
-
Agreements and Quality Agreement in coordination with legal teams and Apheresis QA
-
Ensure high quality and consistent provision of apheresis collection through assessment and monitoring of clinical sites
-
Conduct investigations in case of deviations on starting material and oversight of the end-to-end process deviations in close coordination with all relevant functions
-
Maintain and evaluate key performance indicators for site performance and internal metrics
-
Lead rollout of process changes to assigned sites and train sites on changes
-
Triage and escalate communications from Investigator Sites and AZ internal departments as needed
-
Identify and initiate deviations as applicable, with partner concern to appropriate departments as required
Education & Experience Requirements:
-
BS with 5+ years, or MS with 3+ years of relevant shown experience
-
3+ years of proven experience within a Cell Therapy Operations unit in the pharmaceutical or biotechnology industry, healthcare systems and/or regulatory environment
Required Skills:
-
Ability to rapidly address problems, ready to take decisions and deal with organizational complexity
-
Ability to prioritize and complete work with sense of urgency based on criticality
-
Knowledge of applicable regulations and standards (US, APAC, and UK/EU)
-
Experience in Customer Service Role
-
Experience in a regulated environment either hospital or pharmaceutical/biotech
-
Highly effective in working in a global environment, to accommodate different time zone as needed.
-
Excellent command of MS Power Point, Word, Excel, and Project
-
Excellent verbal, and written communication skills
Desired Skills:
-
Advanced degree in the Life Sciences or Engineering (e.g., Pharm D, NP, PA, Biomedical Engineer)
-
Experience working in Apheresis, Cellular Therapy or Stem Cell Transplant programs.
-
Prior customer facing role in pharmaceutical/biotech industry
-
Experience working with critical raw material suppliers or contract manufacturing organizations
-
Proficient in other languages a plus
When we put unexpected teams in the same room, we fuel daring thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting. Join us in our outstanding and ambitious world.
The annual base salary for this position ranges from $101,948 to $152,922. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related experience. If hired, employee will be in an "at-will position" and we reserve the right to modify base salary (and any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Neo Gene Therapeutics is a clinical-stage biotechnology company pioneering the discovery, development, and manufacturing of next-generation T-cell receptor therapies (TCR-Ts). Neogene operates as a wholly owned subsidiary of Astra Zeneca, with operations in Amsterdam, The Netherlands and California, US.
Why Astra Zeneca?
At Astra Zeneca's Biopharmaceuticals R&D division, we are nimble and agile, always harnessing our diverse knowledge. We are part of the solution, turning our drug development strategies into reality. Work at all stages of development to translate our life-changing science into medicines to get the best results for Astra Zeneca, patients in need and healthcare professionals. We are a diverse and open-minded team harnessing our different skills and experiences. Our differences enable us to explore new ideas and ways of doing things. It keeps us on our toes and excited for what's next.
Ready to make a difference? Apply today and join us in our mission to create life-changing medicines!
So, what’s next!
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.
Where can I find out more?
Check out our landing page for more information on our BPD group https://careers.astrazeneca.com/bpd
Our Social Media, Follow Astra Zeneca on Linked In https://www.linkedin.com/company/1603/
Follow Astra Zeneca on Facebook https://www.facebook.com/astrazenecacareers/
Follow Astra Zeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
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