August 29, 2024

Wake Technical Community College

Raleigh

FULL TIME

CCP Enrollment and Academic Advisor

Position Description

Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately.

Pay Grade: Professional 4

This position manages the enrollment and academic advising for the Career and College Promise program to facilitate the development of students entering and progressing through CCP pathways and into academic programs of study.

**Responsibilities and Duties (*Essential Functions)**

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

Coordinate enrollment management for the Career and College Promise program

Coordinate program metrics reporting and produce reports on annual, monthly, weekly and term basis

Assess student data such as RISE/NROC, NCDa P, Accuplacer, SAT, ACT and other scores and reviews transcripts from high school, post-secondary institutions and other relative documentation as needed in order to determine admissions and/or course-level placement

Inform and advise students for selection of programs and courses, assist in developing an academic plan, recommend course work relevant to the academic plan, discuss enrollment policies and procedures, and answer specific inquiries

Provide students with academic success strategies, information about specific areas of study, and general knowledge of college and program requirements to facilitate a successful transition to college, foster retention and promote completion of college credentials

Manage, monitor, document and track academic progress of Career and

College Promise students using student success/early warning software

Assist with evaluating and monitoring processes and procedures of the Career and College Promise program to ensure compliance

Participate in the development and presentation of workshops and other activities focused on transition to college, student success and retention

Utilize technology to effectively monitor student progression toward credential completion and to record student interactions

Deliver timely and accurate information to students about resources and services available such as disability support and academic success centers

Respond in a timely and professional manner to enrollment and CCP program inquiries

Assist with Career and College Promise New Student Orientation and other student onboarding events

Assist with development of programming and outreach for Career and College Promise

Assist with conducting information and registration sessions for Career and College Promise students; perform CCP student registration

Works closely with recruitment and outreach officers to provide information about Career and College Promise and transition to post-secondary
Enrollment

Assists with special projects and duties for admissions and outreach and
others as directed

Qualifications

Knowledge, Skills, and Abilities:

MS office experience

Ability to work weekends and evening as needed

Excellent communication skills, including listening, writing and speaking

Effective collaboration, critical thinking and problem-solving skills

Excellent customer service skills

Ability to maintain records accurately and be able to meet deadlines consistently

Demonstrate excellent organizational skills

Ability to perform normal duties with minimal supervision

Ability to travel daily within Wake County between campuses and community sites

Minimum Requirements:

Bachelor's degree

1 year of professional experience counseling/advising students in an educational setting

Valid Driver's license and approval required by the College’s liability insurance carrier

Preferences:

Admissions experience at a post-secondary institution

Colleague experience

We Value a Diverse Workforce!
As an equal employment opportunity employer, Wake Tech values diversity, equity and inclusion in our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents, and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences and diversity of the Wake Tech community. Wake Tech needs people from all backgrounds and swaths of life to help provide instruction, services, resources, and support to our students and the community. We strive to be self-reflective of the kind of student body we represent and culture that we are building, and we care deeply about supporting each employee’s professional growth.