Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
Unclassified
Department
Animal Care and Control
About the Position
Are you passionate about serving your community and providing excellent customer service?
As a Business Office Specialist, you will have the opportunity to interact with customers throughout your day and assist them with the variety of services we offer at Animal Care & Control, including stray animal intakes, lost and found animals, animal adoptions, license sales, and releasing animals back to their owners. As one of our champions, you will take the lead in identifying the customer's needs and assisting them through the correct process. We will count on your strong customer service skills to navigate the requests that come your way.
Don't miss out on this opportunity to support our shelter! Apply today!
About Us
Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation’s largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn firsthand about proper care of homeless and stray animals and work hard to help find them new homes.
Proud to Offer
Perform work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Employee discounts for goods and services
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at
Work With Us | Maricopa County, AZ
We Require
Two years of experience performing administrative or clerical duties, including direct customer service and cash handling
High school diploma or GED
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications
We Also Value
Experience in an Animal Care and Control related environment
Experience with processing financial transactions
Bilingual skills in English/Spanish
Job Contributions
Process intakes, adoptions, return to owner and lost and found services, including animal handling
Review animal records and sets up adoption introductions
Answer in-person, emails, and online inquiries about lost or found pets. Gather information, including microchip and tag research, and create related reports
Create and maintain necessary animal records, perform accurate and timely data entry
Help customers with a variety of other transactions, including dog licensing, resource referrals, and connecting pet owners to MCACC diversion services
Research person info, make phone calls, and send emails to locate pet owners
Conduct financial transactions by collecting fees from customers and balancing a cash drawer daily
Run daily reports including but not limited to cash balancing, jurisdictions, kennel verification, kennel inventory, field and owner intakes, adoptions, due outs, fees by type, hold and notify missing animals, and other auditing reports. Take appropriate actions to ensure timely animal movement and reunification
Provide courteous, high-quality customer service to members of the public at all times
Stock and organize supplies, print copies, organize paperwork, maintain a clutter-free area, light cleaning
Working Conditions
Work is predominately performed in a busy, often noisy, office setting within an animal shelter with close proximity to dogs and cats with unknown temperaments or behaviors
In this role, you will be exposed to cleaning products used in animal shelters and the smells associated with animal housing
While performing the duties of this job, the employee is regularly required to stand and walk on all types of surfaces that are sometimes slippery, uneven, and rough
Able to lift up to 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
We regret to inform you that this job opportunity is no longer available