Job Opportunities in United States
November 6, 2024
Walker White Mechanical
Columbia
Administrative Assistant
Walker White Mechanical is a leading provider of HVAC services, dedicated to delivering exceptional quality and service to our clients. We pride ourselves on maintaining a positive and professional work environment where our employees can grow and thrive.
We are seeking a highly organized and detail-oriented Administrative Assistant to join our HVAC service department. This role will provide essential support to the department and may also include some responsibilities of a Service Coordinator. The ideal candidate will be proactive, possess strong communication skills, and be able to manage multiple tasks efficiently.
Key Responsibilities:
Administrative Support:
Service Coordination:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our HVAC service department. This role will provide essential support to the department and may also include some responsibilities of a Service Coordinator. The ideal candidate will be proactive, possess strong communication skills, and be able to manage multiple tasks efficiently.
Key Responsibilities:
Administrative Support:
- Answer and direct phone calls, take messages, and handle inquiries in a timely and professional manner.
- Manage office correspondence, including emails, memos, and reports.
- Maintain and organize department files, records, and documentation.
- Assist with scheduling and coordinating meetings, appointments, and department activities.
- Prepare and process invoices, purchase orders, and other financial documents
Service Coordination:
- Assist in scheduling and dispatching HVAC technicians for service calls and maintenance.
- Monitor and update service tickets, ensuring timely completion and customer satisfaction.
- Communicate with customers regarding service appointments, follow-ups, and general inquiries.
- Coordinate parts and equipment orders with vendors, ensuring timely delivery for service jobs.
- Maintain an up-to-date database of customer information and service history.
- Proven experience in an administrative role, preferably within the HVAC or construction industry.
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using scheduling and database software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer service-oriented with a focus on achieving high levels of customer satisfaction.
- Competitive salary and benefits package
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and career advancement
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