September 10, 2024

Amerisafe

DeRidder

FULL TIME

Accounts Receivable Analyst I

Overview:

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in De Ridder, LA. In this position you will provide assistance to policyholders with premium reporting and account inquiries. Must demonstrate the ability to actively listen to customer questions and concerns and provide a polite and professional response. Rely on instructions and pre-established guidelines to perform the functions of the job.

Qualifications:

Strong organizational, communication, negotiation, and decision making skills
Collections or customer service experience is preferred, but not mandatory
Positive attitude
Requires a working knowledge of Word and Excel
Basic typing and computer skills
Excellent understanding of the English language
High school diploma

Responsibilities:

Accurate entry of payroll information received from the policyholder
Routine outbound/inbound courtesy telephone calls to customers to ensure receipt of billings/invoices
Routine outbound/inbound calls to agents regarding account detail
Works closely with coordinator to determine course of action to resolve delinquent status of account balances
Reconciliation of account balances
Prepares written correspondence to the policyholder regarding account detail
Reviews the collection worksheet weekly to ensure timely collection efforts
Monitors accounts for timely cancellation issuance
Issues timely notification of account status for submission to independent bureaus and NCCI
Performs additional assignments and special projects as requested by supervisor
Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service