July 31, 2024

Valley County Idaho

Cascade

FULL TIME

911 Dispatch Specialist

Summary

The Valley County Sheriff’s Office is recruiting for 911 Dispatch Specialists to perform important work in providing aid and assistance to its citizens, visitors, and first responders. We are looking for career-minded individuals who are capable and interested in fielding emergency calls and directing appropriate resources in a professional manner. These are full-time positions with full employee benefits.

Typical Duties & Responsibilities
Typical responsibilities include answering emergency and non-emergency calls for service using a multi-line telephone and 911 system. 911 Dispatch Specialists are responsible for fast, efficient, and accurate receiving and processing of calls from a variety of sources, and for dispatching appropriate first responders and emergency personnel out into the field.

Work in this position varies from quiet and calm, to busy and sometimes stressful – especially during emergency situations. The 911 Dispatch Center is open 24 hours a day, seven days a week, and as such incumbents in this position will work varying shifts (days, nights, and weekends). Additionally, this position requires heavy phone, radio, and computer use, in addition to sitting for long periods of time.

To view the official Valley County job description for this position, click here: 911 Dispatch Specialist. (Download PDF reader)

Typical Qualifications
Qualified candidates will have a high school diploma or equivalent, general clerical experience, and good communication skills. We are looking for someone who can professionally deal with all types of personalities and remain calm and composed when speaking with individuals under great deals of fear, stress, and anxiety. Prioritization skills and the ability to multi-task are very important as emergency situations can be unpredictable and widely varying.

As 911 Dispatch Specialists are first responders in a public safety role, certification through the Idaho Peace Officer Standards & Training (POST) Academy will be required within one year of hire. Anyone selected for this position will be enrolled and sent to the POST academy in Meridian to receive specialized training in emergency communications once they have completed their initial on-the-job training.

When applying, please provide 3 professional and 3 personal references, including email addresses.

Benefits
As a way of assisting our employees to live healthier, happier, and less worrisome lives, Valley County offers the best benefit package of any employer in the county.

Our benefits include:

Retirement Membership in PERSI
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Drug Insurance
Personal Leave (22 days per year to start)
Holiday Leave (11 days per year)
Bereavement Leave
Life Insurance
Employee Assistance Program
Flexible Spending Account

And don’t forget about these benefits:

A Positive Work/Life Balance
Job Stability & Satisfaction
Career Advancement
A Casual Work Environment
Physically Relaxed
Mentally Stimulating
A Chance to Make a Difference!

Hiring is done without regard to race, religion, color, national origin, gender, age, disability, sexual orientation, marital status, gender identity and expression, pregnancy, or genetics. In addition, preference may be given to veterans who qualify under state and federal laws and regulations.