Manage enterprise infrastructure systems and technology stack; translate and implement systems requirements; provide technical and knowledge support to users, support teams; manage successful delivery of assigned projects; resolve and manage all user, system, functional, security incidents and requests; maintain systems and network connectivity; deliver all round customer experience and performance; Provide technical expertise in the deployment and use of cloud technologies and security. Core Responsibilities and Key Result Areas Strategic Operations Assesses and recommends computing resources and technology for infrastructure operations and performance objective. Executes short plus long term strategic plans to assure infrastructure capacity attains current and future needs. Assesses and recommends effort to achieve secure, scalable, fault tolerant systems and services with future flexibility and maintainability capabilities. Develops Plans to evolve infrastructure components and services aligned with overall enterprise architecture. IT Operations Manages core data centre operations and interface with internal and external customers and vendors. Monitor and ensure networks and firewall meet optimal operating and security compliance standards Maintains site reliability for Cloud Productivity Tools and platforms including Office365, Azure and AWS Ensure disaster recovery and business continuity measures are effective by executing routine tests and system recovery exercise. Support all infrastructure hardware, compute, network, security and storage resources utilized across all business functions. Monitors and plans resource allocation of computing systems to meet operational efficiency and priority utilization. Plan and manage implementations, migrations, system software maintenance and upgrade for critical information systems. Troubleshoot and resolve all L2 and L3 incidents associated with server hardware, network connectivity, remote access, and cloud interfaces. Take ownership and resolve all L2 and L3 incidents for business productivity tools and user incidents. Ensure change requests and implementations of approved changes are properly executed in line with company policy and procedure. Supports all project initiatives and ensures requirement and system resources are adequately sized and aligned with solution requirements. Maintain all relevant SOP and system documentations. Provide knowledge and team support to other members of IT Support Team. Implement server technology and cloud services utilized for deployment of new applications by other IT functional unit. Train employees and support teams on cloud productivity tools, use and maintaining a good work atmosphere. Ensure vendor services are properly delivered and aligned with contracts and SLA. Ensures performance metrics for availability, reliability, performance and security of FC computing assets and infrastructure operations are achieved. Project and Management Manage interface and communication between internal customers and service providers Ensure project activities are executed and aligned with project objectives and value risk. IT Security and Risk Management Promptly report and manage identified risks and treats in line with standard operating procedures. Implement applicable policy and security controls for mitigating risks for IT assets on premise or in the cloud. Ensure backups are properly taken, tested and retained for all systems. Plan schedule maintenance activities including introduction of updates and patches to meet service requirements. Job Type: Full-time Pay: ₦500,000.00 - ₦850,000.00 per month