Job Opportunities in Ireland
September 17, 2024
Elwood Roberts Ltd
Dublin
FULL TIME
Technical Support Analyst
Job: Technical Support Analyst (Cyber Security)
Location: Dublin, Ireland
Working arrangement: onsite full time
Type: Permanent
Basic Salary: €40,000
We are looking for a talented and dedicated technical person to help transform a growing Cyber Security consultancy. With an excellent reputation and growing customer base the business is now in a position to add 2 technical people to help with support the businesses with customer interactions.
We are looking for someone to support the ever-changing need of their customers, these requirements can be anything from support MS365 to DNS support to firewalls. You will be the first point of contact for the customer and will deal with 70% of the queries. You will also work closely with Engineering and Management team in troubleshooting any further issues. You will get the opportunity to engage with third party partners and vendors looking for resolutions to the issues that arise.
We are looking for people with the below Experience:
Job Type: Full-time
Pay: €32,600.00-€40,000.00 per year
Schedule:
Location: Dublin, Ireland
Working arrangement: onsite full time
Type: Permanent
Basic Salary: €40,000
We are looking for a talented and dedicated technical person to help transform a growing Cyber Security consultancy. With an excellent reputation and growing customer base the business is now in a position to add 2 technical people to help with support the businesses with customer interactions.
We are looking for someone to support the ever-changing need of their customers, these requirements can be anything from support MS365 to DNS support to firewalls. You will be the first point of contact for the customer and will deal with 70% of the queries. You will also work closely with Engineering and Management team in troubleshooting any further issues. You will get the opportunity to engage with third party partners and vendors looking for resolutions to the issues that arise.
We are looking for people with the below Experience:
- Gained some technical support experience, ideally in the cyber security space.
- Proven ability to work closely with customers, understand their issues and resolve them where possible.
- Have the ability to work on their own initiative with the natural curiosity to solve problems.
- Exceptional communication and interpersonal skills, with the ability to influence and inspire stakeholders at all levels.
Job Type: Full-time
Pay: €32,600.00-€40,000.00 per year
Schedule:
- Monday to Friday
- Technical support: 2 years (preferred)
- Ireland (required)
We regret to inform you that this job opportunity is no longer available
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