Duty Manager

September 17, 2024

Killashee Hotel

Naas

OTHER & FULL TIME

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.

We now have a fantastic new opportunity for Duty Manager to join our team and contribute to the future success of Killashee Hotel.

Objective of the Role
Reporting to the Operations Manager, Duty Manager will be responsible for smooth running of hotel on their shift, and ensure that our guests experience the highest quality service while enjoying their stay.

Main Duties:

To ensure that our customer receive excellent service during their stay
Engage with guest and act upon guest feedback
Assisting in training of our team members in SOP's from their areas
Anticipate guest needs, and proactively manage their expectations
Working alongside and supporting our operations Manager
Motivate and create engaging work environment within the departments
To have excellent product knowledge and enjoy sharing

Key Requirements:

Excellent communication skills
Self-motivated and have positive attitude
Passionate about hospitality and excellent service
Flexible with hours/ own Transport
Strong interpersonal, leadership, time management and organisational skills

Why work with us:

We provide excellent learning and development opportunities
All our team members receive free leisure centre membership
Discounted rates for FBD Hotels and Resorts
Employee Assistance Programme and Wellness initiatives
Affinity discount with FBD insurance for home, car and travel
Free parking on site
Meals provided on duty
Employee referral incentive scheme
Social team events
Flexible working hours
Excellent working environment focused on team appreciation
Team Recognition programme

At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.

We regret to inform you that this job opportunity is no longer available