Job Opportunities in Ireland


September 10, 2024

Burren Amber

Shannon

FULL TIME


Duty Operations Manager

Title: Duty Operations Manager
Salary: €39,250
Location: Clare
Duties & Responsibilities:

  • Operational Management (including responsibility for opening and closing) of the groups visitor attractions.
  • Supervise, motivate, and develop the skills of all operational staff.
  • Supervise and actively manage staff including the performance management of Operational staff.
  • Be fully aware of the site facilities, special activities, and promotions relevant to the visitor park always.
  • To ensure visitor needs are anticipated and satisfied to a high standard.
  • Provide direction to employees on operational and procedural issues using the SOPs as a guide/Develop/Review SOP’s where necessary.
  • Help in the preparation of rosters and arranging additional cover as required.
  • Training needs analysis, training planning, induction, and training delivery for supervisors and staff.
  • Liaison with tenant companies/suppliers/contractors on an operational basis.
  • Management of health and safety on site for both staff and visitors.
  • Ensure that weekly/monthly – maintenance, purchasing, payroll, deliveries, supplier checks, system logs, and all other agreed metrics and checks are as required by the operations manager.
  • Follow all Health and Safety regulation as per Health & Safety Statement.
  • Seek visitor feedback and react to same by liaising with Guest Relations.
  • Assisting with show arounds, planning and delivery of special events and filming.
  • Review, renewal and upgrades to onsite interpretation and exhibition.
  • Create and deliver educational content (onsite and offsite).
  • Co-ordination of special interest groups such as geology, heritage, environmental etc.
  • Organising and monitoring scheduled, preventative, and reactive maintenance.
  • Conduct/co-ordinate periodic inspections of site facilities and equipment.
  • Oversee facility refurbishment and renovations as required.
  • Monitor performance, maintenance, and upgrades Site Security Systems.


Candidate:

  • Candidate must drive and have a clean licence
  • Proven track record in supervisory and leadership skills in operations.
  • Flexibility and a strong problem-solving approach to issues.
  • Ability to demonstrate a high level of teamwork & motivation skills.
  • Excellent customer services skills.
  • Proven organisational skills & experience in multi-tasking.
  • Ability to demonstrate a strong mechanical knowledge of visitor centre operation and maintenance.
  • PC literate and good keyboard skills and Microsoft Office proficient.
  • Hotel background preferred.

BURAMB22

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