Duty Manager

September 11, 2024

Talbot Hotel Carlow

Carlow

OTHER & FULL TIME

Talbot Hotel Carlow, part of Talbot Collection are currently recruiting for an experienced Duty Manager.

Overall Job Purpose

To ensure a friendly and efficient 4 Star service throughout the property and to supervise all areas of the hotel ensuring the maintenance of agreed company standards. To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program. To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an 'ambassador' of the Talbot Collection at all times.
The Talbot Collection are one of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work. Come experience it for yourself and join our team.

Role Specific Duties:

Lead and motivate teams
Maintain and improve efficiency and effectiveness of the F&B Department
Train and develop staff in line with company polices and SOPs
Adjust roster according to the business levels.
Friendly and professional work attitude;
Oversee the daily operations in the hotel
Build professional relationships with all the managers

The successful candidate will have:

Strong leadership skills and a passion for customer satisfaction.
Friendly and professional work attitude;
Fluent English essential - written and spoken;
Must be available to work variable shifts;
Excellent interpersonal and organisational skills;
Have worked as a Duty Manager/Bar Manager/Restaurant Manager in a 4 Star property

What do we offer?