A Sales Coordinator plays a vital role in supporting the sales team and ensuring the smooth flow of sales operations. Their responsibilities often include a combination of administrative tasks, customer service, and supporting sales initiatives. Here are the key roles and responsibilities of a Sales Coordinator: 1. Administrative Support
Prepare sales reports: Assist in creating and maintaining daily, weekly, or monthly sales reports and forecasts.
Data management: Maintain and update customer databases, sales records, and pipeline tracking tools like CRM systems.
Document preparation: Create and distribute proposals, quotes, contracts, and presentations for the sales team.
2. Customer Relationship Management
Customer support: Handle inquiries from clients regarding products, pricing, availability, and lead times.
Order processing: Assist in processing orders and ensuring timely delivery of products.
Follow-ups: Conduct follow-ups with customers for feedback, payment, or future business opportunities.
3. Coordination with Sales Team
Internal communication: Act as a liaison between the sales team and other departments such as marketing, logistics, and finance.
Scheduling meetings and appointments: Organize and schedule meetings, presentations, and appointments for the sales team with clients or internal stakeholders.
Training coordination: Assist in coordinating training sessions or workshops for the sales team.
4. Sales Support
Product knowledge: Stay updated on products, services, and promotions to assist sales teams and customers effectively.
Assist with proposals and bids: Help prepare detailed proposals, bids, and tenders by gathering relevant data or materials.
Tracking sales activities: Monitor the progress of ongoing sales efforts, track leads, and ensure deadlines are met.
5. Reporting and Analysis
Sales performance monitoring: Track key performance indicators (KPIs) like sales targets, quotas, and revenue figures.
Market research: Conduct research on competitors, industry trends, and potential leads to provide useful insights to the sales team.
Sales data analysis: Analyze sales trends and provide recommendations for improvement or identify growth opportunities.
6. Inventory and Supply Chain Coordination
Inventory management: Coordinate with supply chain teams to ensure sufficient stock levels for ongoing sales.
Delivery and shipping: Track product shipments, ensure timely delivery to customers, and handle any delays or issues.
7. Team Collaboration
Collaborating with marketing: Work closely with marketing teams to align sales strategies with promotional campaigns.
Event coordination: Assist in organizing and coordinating trade shows, sales events, or customer meet-and-greet sessions.
8. Post-Sales Support
Handling customer complaints: Address and resolve any issues customers may face post-purchase.
Liaising with technical teams: Coordinate with support teams for troubleshooting and technical assistance if needed.
In essence, the Sales Coordinator ensures that the sales team is organized, informed, and well-supported in driving revenue growth, and acts as a vital bridge between customers, the sales force, and other departments. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule:
Day shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Work Location: In person Speak with the employer
+91 9135200200