Job Opportunities in India


September 10, 2024

The BIG Advantage

FULL TIME & OTHER


Sales Coordinator

Responsibilities
  • Responsible for both inbound/outbound queries and performing follow-ups.
  • Ability to communicate proactively with the internal team.
  • Ability to train cross-functional teams internally related to the product information & processes.
  • Document and maintain reports proactively.
  • Customer Inquiry Management: Respond to customer inquiries and provide information regarding products, services, pricing, and delivery timelines.
  • Address customer complaints, issues, and escalations promptly, ensuring a positive customer experience.
  • Order Processing and Management: Assist the sales team in processing orders accurately and efficiently.
  • Coordinate with logistics and supply chain teams to ensure timely delivery of orders.
  • Track order status and provide updates to customers as necessary.
  • Sales Administration: Maintain and update sales records, including customer databases, sales reports, and other relevant documentation.
  • Prepare sales-related documents such as sales contracts, quotations, and proposals.
  • Sales Support and Coordination: Collaborate with the sales team to ensure smooth communication and coordination.
  • Provide sales representatives with necessary support and information to help them achieve their targets.
  • Product Knowledge: Develop a comprehensive understanding of the company's products and services to address customer inquiries effectively and provide accurate information.
  • Sales Analysis: Assist in analyzing sales data and trends to identify potential areas for improvement and growth.
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹30,000.00 per month
Education:
  • Bachelor's (Required)
Work Location: In person

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