October 17, 2024

Vodafone Idea

AGM Solution-Strategic Accounts

Job Req ID: 44812

Location: Mumbai, IN

Function: VIBS

About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

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Role

Solution Manager

Job Level/ Designation

Function / Department

Enterprise

Location

Mumbai

Job Purpose

Vodafone Idea business services (VIBS) is one of the largest telecom service provider in India with > 200 K+ enterprise. Our business solutions engages with the market across strategic & key top accounts to support multiple innovative propositions across Connectivity & Collaboration, Mobile Analytics, IOT, Security, and Cloud domain. The role of a Strategic solutions manager is to become the trusted technical advisor to some of those identified strategic accounts outside of ELITE accounts, design fit for purpose solutions to achieve the sales objectives. Individual is also expected to demonstrate consultative approach to increase new product penetration and technology adoption in the defined market segment.

Key Result Areas/Accountabilities

Customer engagement across defined Government & ME accounts– high face time with customers to understand their technical requirements and provide relevant solutions to enhance VIBS win ratio.
Demonstrate consultative approach to develop deeper understanding of customer Telecom & IT strategy and propose solution leveraging on VIBS products & partner led propositions.
Customer Engagement for New Business Development – Engagement CXO‘s, relevant buying centres and decision makers at the customer organisation to position VIBS products and services to value add the customer business digital journey.
New Product Penetration: Be the early ambassadors and champions for new products to develop POC, use cases, increase market adoption and achieve scale.
First time Right design – Ensure adherence to VIBS solution governance process for all large opportunities from identified accounts to maintain the right balance between incremental revenue and Operating cost.
RFP/Tender technical support – Ensure timely response to all the qualified RFP’s and tenders from solution perspective to ensure bid submission and differentiate us against competition.

Key performance indicators

Focus on Large deals solutioning across multiple technology, products and services to ensure incremental revenue achievement as per the defined targets.
Order Booking / Revenue Achievement across segments for non-mobility voice services, Execution of Segment specific projects and ensure the Revenue achievement of all the segments as per the targets
100% Solutions to be implementable and revenue recognition to begin as per the agreed design.
Develop Solution heat map to increase penetration in the assigned set of ME / Government accounts and build & execute strategy as per the agreement.

Core Competencies, Knowledge, Experience

Hands on Technology and implementation exposure to Transmission technologies like DWDM, SDH, Ethernet, IP/MPLS, SIP, Collaboration, IOT, security etc. Good understanding of Data Centre, Cloud, IT integration and managed services.
Good understanding of the Enterprise Customer requirements and unique skills to build solutions by making use of the core technologies
Good techno-commercial and market experience
Customer interaction and engagement with CXO levels, different buying centres and decision makers in an organisation.
Ability to learn new things faster and articulate with good presentation and documentation skills

Must have technical / professional qualifications

8 to 10 years of experience in Telecom Technology domain
Engineering Graduate /Post Graduate / Preferable MBA
Technology certifications from leading OEM’s like Cisco/Juniper/Nokia/Oracle/Azure/Amazon/CCNA/CCNP/CCDA /CCDP etc.
Experience in working under Six Sigma, ITIL, ETOM, TL9000 etc. process frameworks.

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership