The Process Improvement analyst is responsible for planning, monitoring and managing internal projects and programs, activities may include process and project identification, planning and execution. Secures required resources, uses formal processes, tools and methodologies to manage project/program resources, budgets, risks and changes. Manages projects to ensure on-time completion according to specification and ensures they meet desired objectives identifying opportunities to increase productivity and efficiency enabling increased growth.
What you’ll do
Develop and execute training plans related to improved processes.
Responsible for implementing and managing moderately complex process improvement processes, and solutions using process improvement techniques.
Develop and execute continuous improvement plans in order to support functional, departmental, strategies.
Review, standardize and document procedures to improve efficiency.
Build interdepartmental relationships and support establishment and communication of the continuous improvement philosophy and quality culture.
Drive continuous process improvements and innovations in partnership with key stakeholders.
What experience you need
English fluency B2/C1
University student or graduate; preferably in Process Engineering, Business Administration, Finances, Accounting, or related fields.
3 years of experience working process improvement and/or project management
2 years of experience experience in analyzing and improving standard operating processes
2-3 years Google Sheets or Excel experience.
What could set you apart
Excellent soft skills (verbal and written communication, committed and responsible attitude, emotional intelligence, open to receiving feedback, etc.)
The ability to create and deliver effective training and presentations
A solid understanding of collections standard operating procedure
Ability to learn quickly and work in an evolving, fast-paced environment