Job Opportunities in Australia

Job description

Agency Department of Corporate and Digital Work unit ICT Services – Project Management Office

Development

Job title Quality Assurance Officer Designation Administrative Officer 6

Job type Full time Duration Ongoing

Salary $96,620 - $107,721 Location Darwin

Position number 21514 RTF 305560 Closing 06/10/2024

Contact officer Paul Macmillan on 08 89243870 or paul.macmillan@nt.gov.au

About the agency https://dcdd.nt.gov.au

Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=305560

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go

to the OCPE website.

Primary objective

Provide quality services and advice on governance, quality assurance and risk management frameworks, standards and processes

relating to Project Management Office (PMO) and a secretariat service to support the delivery of information and communications

technology projects for agencies and across whole of government.

Context statement

ICT Services provides ICT hardware and software services to client agencies to meet business requirements, this includes end user

services such as the ICT Service Centre, End User Computing, Network Management, Voice, and Telecommunications including

internet. Within this, the ICT Services Project Management Office is responsible for the delivery of technology related projects.

Key duties and responsibilities

1. Provide operational advice to support the development of governance, quality assurance and risk mitigation frameworks,

standards, and processes for all PMO Projects.

2. Undertake business process investigations and propose practical business solutions to problems.

3. Provide sound advice on governance administrative procedures which impact on the operation of the PMO team.

4. Monitor and analyse project performance and outcomes reporting to ensure quality reports, submissions of briefings are

provided for project issues and outcomes.

5. Monitor and track project reporting to ensure quality information is provided and compliance is maintained and recorded.

6. Provide coordinated secretariat services to support the PMO.

7. Develop, coordinate, and maintain relevant administrative systems and processes to support the effective achievement of

work objectives.

Selection criteria

Essential

1. Well-developed knowledge and experience of governance, risk management frameworks, as they apply to processes and

services.

2. Established skills for communication, interpersonal, collaboration and influencing a wide range of stakeholders.

3. Ability to understand stakeholder perspective, expectations and desired outcomes and adapt communication style and

approach as required.

4. Sound knowledge of management disciplines including change management and human resource management.

5. Knowledge and experience with service management systems, with the ability to analyse and resolve issues.

6. Awareness of challenges and directions relating to governance matters in a public sector or a shared services context.

7. Proven ability to develop and maintain effective working relationships with executive management, service providers, industry

networks, project teams and clients to ensure appropriate and quality service delivery.

8. Demonstrated work ethic and attitude, which emulates DCDD values of being professional, accountable, honest, and

innovative.

Desirable

1. Tertiary qualification in a related field.

2. Knowledge and or experience in utilising Prince 2 methodology or similar.

3. Knowledge and or experience in Share Point or similar.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal

history will not exclude an applicant from this position unless it is a relevant criminal history. When choosing to apply for this

position, the applicant should consider the full requirements of the position in aligning to their work experience and capabilities to

this role. Please refer to the Capability Framework