Job Opportunities in Australia


September 17, 2024

Sydney Local Health District

Campsie

OTHER & FULL TIME


Customer Service Liaison Officer (Administrative Officer Level 6)

ABOUT THE ROLE
Permanent Full Time
Administrative Officer Level 6
$77,623 - $79,458 per annum + Annual leave loading + 11.5% Superannuation
Canterbury Hospital
Requisition ID: REQ517425


In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!

WHERE YOU’LL BE WORKING
Canterbury Hospital is committed to providing high quality healthcare services to our local community, focused on patient and family-centred care.

Since opening in 1929 our hospital continues to grow to meet the changing needs of our community and incorporate new models of care.


WHAT YOU’LL BE DOING
The Customer Service Liaison Officer (CSLO) is pivotal to the Local Health District's strategy to raise additional revenue from patients electing to use their Private Health Insurance. The position is responsible for developing effective relationships with key stakeholders and providing customer focused information in relation to their financial options. This position is part of the Finance and Revenue Department.

The position provides patients and staff with support in regards to patient election choices, maximise patient fee revenue, and ensures admitted patient financial records are complete and compliant with the National Healthcare Agreement, NSW Health and LHD policies and procedures.


For more information, please view the For more information, please view the Position Description

THE REQUIREMENTS
  • Relevant experience in a revenue, finance or similar position in a hospital setting, with demonstrated ability to meet revenue targets.
  • Excellent communication and customer service experience including a high level advocacy and negotiation skills, with the ability to deal sensitively and professionally with patients, their families, other staff and stakeholders involved in the financial case management process.
  • Ability to work a 7 day rotating shift across the hours of operation, including public holidays.
THE BENEFITS
  • Accrued Day Off each month for full time roles, paid Parental Leave & Annual Leave loading
  • Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit Salary Packaging Plus
  • Access to free courses, qualifications and coaching via Sydney Education
  • Access to confidential EAP counselling for staff and their families
  • Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport, and free telehealth nutrition and wellness resources from qualified professionals.
For more information about other benefits, please visit SLHD Benefits

WORKING FOR SLHD
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/

Sydney Local Health District is committed to implementing the Child Safe Standards.

To further connect with us, check us out on Linked In

For enquiries, please contact Tessa Noll on 0400 780 687 or via email at tessa.noll@health.nsw.gov.au

APPLICATIONS CLOSE: 27 SEPTEMBER 2024

Latest Job Opportunities


October 17, 2024

DCOH
Quality Manager

Berrimah

FULL TIME

View Details

October 17, 2024

DCOH
Expression of Interests: Site Supervisors

Berrimah

FULL TIME

View Details

October 17, 2024

DCOH
Payroll Officer

Darwin

FULL TIME

View Details

October 17, 2024

DCOH
Sales & Marketing Coordinator

Darwin

FULL TIME

View Details

October 17, 2024

ALPA
Finance Officer

Darwin

OTHER & FULL TIME

View Details

October 17, 2024

BaptistCare
Chaplain

Sydney

PART TIME & OTHER

View Details

October 17, 2024

Calvary
Medical Oncology

Waratah

CONTRACT & FULL TIME & PART TIME & OTHER

View Details

October 17, 2024

Calvary
Hospital Medical Officer

Wagga Wagga

OTHER

View Details

October 17, 2024

DHL
Horsley Park | Customer Service Representative

CONTRACT

View Details

October 17, 2024

Device Technologies Australia
Product Specialist - Ophthalmic Diagnostic, NSW South

Sydney

OTHER & FULL TIME

View Details

Similar Jobs


September 9, 2024

Department of the Attorney-General and Justice
Customer Service Officer

Alice Springs

OTHER & FULL TIME

View Details

September 10, 2024

Dan Murphy's
Customer Assistant - Dan Murphy's Queanbeyan

Queanbeyan

PART TIME

View Details

September 12, 2024

Telstra
Elstra Retail: Part timeCustomer Service & Sales Consultant QUEANBEYAN

Queanbeyan

OTHER & PART TIME

View Details

September 12, 2024

Dan Murphy's
Customer Assistant - Dan Murphy's Canberra Airport

Canberra

OTHER

View Details

September 12, 2024

O'Brien Glass Industries Limited
Customer Experience Expert

Singleton

View Details

September 12, 2024

O'Brien Glass Industries Limited
Customer Experience Manager

Newcastle

View Details

New Jobs from This Company


October 17, 2024

Sydney Local Health District
Advanced Trainee

Campsie

OTHER & FULL TIME

View Details

October 17, 2024

Sydney Local Health District
Sterilisation Technician (Grade 2)

Campsie

OTHER & FULL TIME

View Details

September 23, 2024

Sydney Local Health District
Central Bookings Officer (Administrative Officer Level 4)

Concord

OTHER & PART TIME

View Details

September 17, 2024

Sydney Local Health District
Revenue Systems and Performance Analyst (Health Manager Level 2)

Camperdown

OTHER & FULL TIME

View Details

September 17, 2024

Sydney Local Health District
Customer Service Liaison Officer (Administrative Officer Level 6)

Campsie

OTHER & FULL TIME

View Details