Resource Sharing Coordinator (Library Technician III)

September 17, 2024

State of Colorado Job Opportunities

Golden

FULL TIME

Department Information

Make a difference in higher education!

Colorado School of Mines (Mines) is an internationally preeminent teaching and research university dedicated to meeting the resource development needs of a rapidly evolving, technology-based society. Mines was selected by the Colorado State Legislature as the state's first "exemplary institution" of public higher education due to our "high degree of responsibility and capability with regard to academic and administrative functions."

Colorado's oldest public university, Mines is located in Golden, Colorado at the gateway of the Rocky Mountains, 13 miles west of downtown Denver and 21 miles south of Boulder.

MINES IS PROUD TO OFFER EXCELLENT BENEFITS TO ATTRACT AND RETAIN EXTRAORDINARY TALENT. OUR PERKS INCLUDE:

Medical, Dental, and Vision Insurance
Generous vacation and sick leave plus 12 paid holidays
State pension plan (PERA)
Parental Leave
Reduced cost tuition for employee and family members
Life and Disability Insurance
Professional growth and training opportunities
Access to technology and equipment
Colorado State Employee Assistance Program
Access to a world-class recreation center

Description of Job

The Opportunity

The Resource Sharing Coordinator reports to the User Services Manager and will be joining the User Services team which provides user-centered services (circulation, technology lending, course readings, and resource sharing). The Resource Sharing Coordinator is responsible for overseeing the daily operations of interlibrary loan, as well as acting as the liaison between Collection Management and User Services.

This position is a full-time classified position (40hrs/week) and works on-campus. Flexible work arrangements can be negotiated, but position requires 75% on site work.

Responsibilities

The Resource Sharing Coordinator supports and advances the mission of the Library and the Colorado School of Mines through a variety of methods, such as:

Manage and Coordinate Resource Sharing Services

Coordinate and manage interlibrary borrowing and lending services and regional lending/borrowing services.
Hire, train, schedule, and monitor student employees to support daily resource sharing functions.
Provide cross-training for other members of User Services unit.
Communicate with library users on the status of their orders, availability of publications, and other services.
Evaluate and recommend interlibrary loan systems, platforms, equipment, and workflows to ensure timely, efficient, and optimal services over time.
Upkeep and provide technical support of resource sharing software, and liaison with IT and IT adjacent as needed.
Process fiscal transactions with users and other institutions, including billing, invoicing, and reconciliation of interlibrary loan and Prospector accounts.

Circulation & User Services Team Support

Supervise front desk student assistants during assigned hours at the front desk.
Triage users’ questions and requests to different library and campus units.
Enforce policies and resolve outstanding user account problems.

Collection Management Team Support

Serve as a member of the Collection Management team supporting projects and functions.
Act as the liaison between Collection Management and Circulation and User Services to optimize workflows and procedures between the two teams.
Support purchasing decisions and the workflow of ordering Course Readings materials.

The successful candidate will have strong interpersonal skills with demonstrated commitment to public service and the ability to interact with a diverse population of Mine’s affiliates and public members.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: (New)

G3C3XX

LIBRARY TECHNICIAN III

MINIMUM QUALIFICATIONS:
Experience Only:
Three (3) years of relevant experience in an occupation related to the work assigned to this position, such as:

Experience with interlibrary loan technologies (e.g., ILLiad, RAPID, OCLC)
Understanding of or experience with integrated library systems (e.g., Alma, III)
Understanding of interlibrary loan practices and processes, particularly in an academic environment
Experience working with customers, particularly in an academic environment

OR
Education and Experience:
A combination of related education and/or demonstrated experience in the use of library catalogs, databases, and web search platforms equal to three (3) years

Knowledge, Skills, and Abilities:

Time management skills

Ability to conduct time-sensitive research
Ability to work independently

Preferred Qualifications

Knowledge, Skills, and Abilities:

Experience working in library circulation services and/or collection management environment
Experience supervising and training student employees or other support personnel
Prior library experience in an academic environment
Experience in customer service
Prior relevant state work experience

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.gov/board-rules.

Supplemental Information

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at benefits@mines.edu.

We regret to inform you that this job opportunity is no longer available