September 17, 2024

Copa Health

Mesa

FULL TIME

Referral Specialist

Join the Copa Health Team Today!
The Salary range: $15.12-16.63 per hour
What You’ll Get…

At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time mental health professional, you'll benefit from:

Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
Paid Holidays: Celebrate 9 paid holidays annually.
Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
Tuition Reimbursement: Receive up to $3,000 for educational advancement.
Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
Retirement Savings: Benefit from 403(b) retirement plans with a company match.
Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!
Join us and be part of a team that values your professional growth and personal well-being!

Who We Need
We are seeking a Referral Specialist to join our team. Accept and process external and internal agency referral packets. Work closely with program and eligibility staff to determine suitability of referral for intake. Communicate effectively with individual requesting services or with the referring agency. Initial entry and continued maintenance of client demographics. Identify any discrepancies in the referral packet and request any outstanding information. Communicate to program staff when a referral is ready to be scheduled and an intake completed.

MINIMUM QUALIFICATIONS:

Requires any combination of training, education, and/or experience equal to a high school diploma or GED
(General Equivalency Diploma).
Minimum one (1) year experience in EHR Systems support, customer service, internal tracking and
Experience working with individuals with disabilities. Ability to obtain and maintain a Level One Fingerprint Clearance Card.
Valid AZ Driver’s License and MVR clearance is required. These positions do require driving company vehicles to transport members.
Successfully complete a pre-employment drug screening.
Must be able to lift minimum 50 pounds, stoop and bend comfortably in all positions.

JOB SUMMARY (Including, but not limited to)

Receive and validate all agency referral packets to ensure that all necessary information is received and meets specific program intake requirements.
Data Entry: Enter into the Electronic Health Record (EHR) Client Demographics, Basic Data Contact and Referral Demographics in a timely and accurate basis.
Demonstrate excellent oral, written and electronic communication.
Ensure the coordination and confidentiality of communications within the agency and outside referring agency in accordance with HIPAA guidelines.
Demonstrate and maintain professional and productive working relationships with all agency departments, staff, board members, and community.
Demonstrate excellent work habits to include time management, organizational skills, attendance, punctuality, and completion of work assignments.
Ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
Other duties as assigned.