Job Opportunities in United States


September 13, 2024

Riverview Health

Noblesville

FULL TIME


Medical Office Referral Clerk


Job Summary
Under the direction of the office manager, coordinator or operations director, the Scheduling and Referral Specialist obtains authorizations from managed care insurance companies for patient referrals to in-network specialists and in office surgical procedures. Responsible to schedules outpatient and inpatient procedures and communicates necessary prep information, collection of co-pays and deductibles, and pre-registration to patients.
Job Responsibilities
  • Develop a robust understanding of the medical area assigned applying specialized system knowledge necessary for supporting the organization.
  • Answer the telephone, schedule appointments and greet patients, providing excellent customer service.
  • Initiate telephone and/or written requests to managed care insurance carriers and obtain authorization for referrals prior to patient's scheduled appointment with specialist, radiology or for procedures. Provide documentation of authorization obtainment and maintain referral and authorization records.
  • Counsel patients in the office, and over the telephone, regarding the referral requirements of their insurance carrier.
  • Receive and process payments from patients for professional services. File medical record documents and maintain medical records. Assume information management responsibilities.
  • Communicate changes in patient condition to the physician.
  • Use and demonstrate the principles of infection prevention, reduction, and control as appropriate for the medical office setting.
  • Notify management of changes in workload to maximize productivity.
  • Interact appropriately, professionally and compassionately with patients, patient families, co-workers, other physician offices, hospital department personnel and all other entities.
  • Other duties as assigned.
Education Requirements
Minimum Required: High School Diploma
Preferred: Coursework in Medical Terminology and/or Medical Certification Program
Experience Requirements
Minimum Required: Two (2) years experience in a healthcare setting performing related tasks.
Preferred: Five (5) years of experience in a healthcare setting performing related tasks.
License/Certification Requirements - None


Education
Preferred
  • High School or better in Other
  • GED or better in Other
Licenses & Certifications
Preferred
  • Certified Medical Assist

Latest Job Opportunities


October 29, 2024

TEKsystems
Customer Service Representative

Berlin

TEMPORARY

View Details

October 29, 2024

Vaco
Tax Analyst

Greenwich

View Details

October 29, 2024

Actalent
Lab Technician - Entry Level No Experience Needed

Windham

FULL TIME

View Details

October 29, 2024

Actalent
Manufacturing Manager

Danbury

FULL TIME

View Details

October 29, 2024

Onsite Women's Health
Mammography Coordinator

Manchester

FULL TIME

View Details

Similar Jobs


September 3, 2024

East Alabama Medical Center
DOCUMENT IMAGING TECH - EAMC MEDICAL RECORDS

Opelika

FULL TIME

View Details

August 14, 2024

Mutual of Omaha
Medical Claim Representative

Omaha

FULL TIME

View Details

September 10, 2024

Mercy
Medical Receptionist

Guthrie

FULL TIME

View Details

September 10, 2024

US Veterans Health Administration
Advanced Medical Support Assistant - Community Care

Topeka

FULL TIME

View Details

September 10, 2024

Madison Regional Health System
Medical Records Clerk

Madison

FULL TIME

View Details

September 10, 2024

US Military Treatment Facilities under DHA
Medical Records Technician

Schofield Barracks

View Details

New Jobs from This Company


September 13, 2024

Riverview Health
Medical Office Referral Clerk

Noblesville

FULL TIME

View Details

September 11, 2024

RIVERVIEW HEALTH
Cafeteria Attendant-Monday Thru Friday 6:30a-3p

Noblesville

FULL TIME

View Details

September 11, 2024

RIVERVIEW HEALTH
Accounts Payable Specialist

Noblesville

FULL TIME

View Details

September 10, 2024

Riverview Health
Coder Ambulatory

Noblesville

PART TIME

View Details

September 5, 2024

RIVERVIEW HEALTH
Patient Access Spec

Noblesville

FULL TIME

View Details