Job Opportunities in United States

Position Description

Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.

Hiring Range: $76,399 - $91,678
Work Day/Hours: 8:00 am - 5:00 pm

Our internationally accredited Durham Police Department is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!

This position is devoted to providing coordination of data flow, data entry, reporting and processing of warrants, crime and police information as well as providing customer service to the general public.

Responsible for supervising police records data review, telephone response, and DCI warrant control operations including monitoring reports; implementing policies and procedures; preparing and overseeing the annual budget; reviewing and approving case clearance requests; and

Supervise professional, and support staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline and termination procedures.

Duties/Responsibilities

• Supervises all operations related to police records and law enforcement data and DCI warrant control; supervises including planning, assigning, and evaluating work, training and coaching; implements records management policies and procedures; performs quality assurance; and ensures staff compliance with applicable regulations, policies, and procedures.
• Prepares and manages budgets including monitoring and approving expenditures, assessing resource needs, preparing cost estimates, researching and analyzing financial and related data, and making budget recommendations.
• Manages law enforcement records management and warrant operations to ensure data accuracy and compliance with regulations, policies, and procedures; oversees the operation of records management technology systems; oversees and prepares, reviews, updates, proofs, and/or approves reports, forms, records, and other documents; and researches, compiles, and analyzes data, formulating recommendations and conclusions.
• Consults with applicable law enforcement staff to review and approve case clearance requests, resolve complex or escalated issues, and review NCIC database and other informational requests; assists with records-related law enforcement projects and programs.

Knowledge:

• Law enforcement agency operations.
• Composition and structure of crime data.
• Criminal justice system architecture and operation.
• Uniform Crime Reporting procedures and requirements.
• National Incident-Based Reporting System data elements.
• State and Federal records retention regulations.
• DCI/NCIC operating policies and guidelines.
• North Carolina Public Records Law.

Skills:

• Audit data in a Records Management System; preferred RMS experience includes OSSI.
• Extract data from various information sources; preferred experience includes Crystal Reports.
• Operate various office machinery, including computers, scanners, Lektriever, and microfilm.
• Obtain and maintain operator certification in DCI Module 1- General Inquiries.

Abilities:

• Research, prepare, and present reports.
• Organize, comprehend, and coordinate complex masses of data.
• Communicate clearly and effectively, both orally and in writing.
• Think independently and handle many projects at the same time.
• Handle highly confidential and sensitive information with discretion and good judgment.
• Establish and maintain effective working relationships with citizens, law enforcement officers and departmental administrative and technical staff.

Minimum Qualifications & Experience

• Bachelor’s degree in business or public administration, criminal justice, or directly related field OR equivalent experience.
• Five years of law enforcement records management experience.
• Supervisory experience.

Benefits – General Full-Time Employees

• 12-13 paid holidays per year
• 13 standard work days of vacation per year
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 2 weeks paid military leave per year
• Medical, dental, vision, and supplemental life insurance plans
• State and City retirement plans
• Short and long term disability plans
• Paid temporary disability leave for specified conditions
• City contribution of 13.6% into the N.C. State Retirement System
• Paid funeral leave
• Employee Assistance Program - personal and family counseling
• Paid life insurance equal to annual salary
• 48 hours for volunteer work each year*
• 4 hours parental leave each year
• Workman's Compensation Insurance
• 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan effective first day of the month following date of hire
• Health insurance effective first day of the month following date of hire
• Dental and life insurance, after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service