August 31, 2024

UNC Charlotte

Charlotte

FULL TIME

Parking Enforcement Officer

General Information

Vacancy Open to

All Candidates

Employment Type

Permanent - Full-time

If time-limited, note appointment end date

Hours per week

Months per year

Position Number

010291

NC Salary Grade Equivalency

GN06

Classification Title

Administrative Support Specialist

Working Title

Parking Enforcement Officer

Salary Range

$35,608 - $48,961

Anticipate Hiring Range

$35,608 - $43,919

FLSA Status

Non Exempt

Division

Business Affairs

Department

Business Services (Adm)

Work Unit

Parking & Transportation Services

Work Schedule

Monday – Friday, 2:00 PM to 11:00 PM, with additional hours and weekends as needed, which will require mandatory overtime.

Primary Purpose of Position

Enforce parking policies and regulations on campus while acting as parking ambassador to the university community, answering general questions, providing directions and representing the department and University in a professional manner.

Minimum Education/Experience

Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education
and experience.

University Preferred Qualifications:
Graduation from high school and demonstrated knowledge, skills, and abilities gained through three years of specialized office experience or an equivalent combination of education and experience.

Essential Job Duties

Patrolling all campus parking areas by vehicle and on foot.
Checking vehicles for appropriate parking authorizations using authorized equipment including license plate recognition (LPR) system and handheld devices.
Assists in the deployment and retrieval of parking/traffic control devices such as Cones, Barricades, and Signs for Reserved Space Requests and Special Events.
Act as a campus ambassador, providing general campus information and directions to the campus community.

Other Work Responsibilities

Ability to properly operate task-specific equipment such as: handhelds, Samsung Note 5 Tablets, mobile payment enforcement interface, meter equipment, parking access and revenue control equipment, two-way radios, and motorized vehicles.
Issuing citations for vehicles in violation of established parking regulations.
Applying and removing vehicle immobilization devices or coordinating the towing of vehicles as instructed by a supervisor.
Completing all necessary paperwork related to vehicle immobilization and towing.
Assisting with pedestrian and vehicular traffic direction in parking lots & facilities.
Working special events as needed, scanning / screening parking passes, and collecting event parking revenue in the lanes.
Perform routine parking space audits both manually and through LPR system.
Perform routine audits of parking-related signage in lots and facilities.
Assist in training new, temporary and student PEOs as needed.
Wash and clean interior and exterior of PEO vehicles, maintaining a clean and professional looking vehicle at all times.
Accurately completing vehicle pre-trip inspection forms in a timely manner.

Departmental Preferred Experience, Skills, Training/Education

Ability to complete tasks with limited supervision.
Experience working in a campus environment.
Experience with hand-held computer devices; two-way radios.
Experience with ticket writing.
Traffic Control Experience.
Possess strong computer skills.
Possess strong customer service skills.
Possess attention to detail
Ability to work under limited supervision.
Ability to communicate clearly and address customer complaints.
Ability to work under pressure.
Ability to work weekends.
Ability to work outdoors in all weather conditions.
Experience with hand-held computer devices or ticket writing equipment.
Traffic control experience.

Necessary Licenses or Certifications

North Carolina Drivers License

Work Location

Parking & Transportation Services

Posting date

08/31/2024

Closing date

09/15/2024

Proposed Hire Date

10/07/2024

Contact Information

Special Notes to Applicants

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist will be subject to a Criminal Background Check.

The Search Committee will not contact references without first verifying permission with the finalist .

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see job duties section of previous employment).

Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Please submit a resume and cover letter with your application.

These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.