Job Opportunities in United States

MAJOR DUTIES AND RESPONSIBILITIES:

• Responsible for proper cash handling and maintaining PCI (Payment Card Industry) compliance.
• Always maintain appropriate guest and team member relations, ensuring guest and team satisfaction.
• Always maintain a positive attitude and appearance.
• Approach guests in a friendly manner to help and provide information regarding Newport Aquarium.
• Always keep safety as a number one priority while working at Newport Aquarium.
• Work with other team members/departments of Newport Aquarium to ensure effective communication.
• Must be self-motivated to work independently, as well as, disciplined and reliable.
• Demonstrates strong customer service and interpersonal skills.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions to properly notify and inform guests.
• Perform other related duties or projects as assigned by the Merchandise management team e.g. stock replenishment.
• Perform, adhere to, and implement all Herschend Enterprises’ Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.

QUALIFICATIONS:

• Prior cash handling and point of sale experience is a plus.
• Must have strong public speaking skills and the ability to read, write and speak the English language (knowledge of other languages is a plus).
• Must be able to think clearly, react quickly, and calmly to changes and/or emergency situations
• Previous guest service or retail experience preferred.
• Ability to work a flexible schedule which may include evenings and/or weekends and holidays. We are currently seeking hosts with two days of availability on Fridays, Saturdays, and / or Sundays in the afternoons for closing. Example 2pm to 8:30pm.

REQUIREMENTS:

• Successful completion of pre-employment background check.
• Ability to remain stationary for long periods of time, ascend & descend floors, bend, and stoop.
• No history of allergies related to animals or plants, which might interfere with ability to work.
• Physical strength, including the ability to lift, push, pull up to 25 pounds

What you’ll get:

• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development

You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master’s degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/Grow U
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving – give us purpose and guidance.

Skills

Preferred

• Up-Selling
• Interpersonal Skills
• Cash Handling

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals