Job Opportunities in United States

JOB
What You Will Be Doing This Investigator position will be assigned to the Special Litigation Section and work with the Consumer Protection Unit. Consumer Protection investigations involve all manner of investigative techniques and tools, including conducting impromptu and planned interviews of victims, suspects, and witnesses in the field and via telephone; issuing subpoenas for documents or sworn testimony; executing impound orders; conducting undercover operations while using an alias; collecting, photographing, logging, and maintaining evidence, including physical, digital, and documentary evidence; surveilling persons or premises; locating witnesses; researching open sources of intelligence; analyzing large amounts of technical information, such as financial records; writing investigation reports; verbally briefing other investigators and attorneys of findings; and working collaboratively with local, state, and federal government and law enforcement agencies. Investigations may be conducted on the road system or in remote communities.The Investigator will maintain detailed investigation notes, take statements or affidavits of witnesses while in the field or in the office, examine confidential information, and write detailed reports. This position will have frequent overt and covert interactions with members of the public and business representatives, which will require outstanding interpersonal skills. Because Consumer Protection investigations are confidential by law, the Investigator will be required to maintain the confidentiality of all information they learn on the job. Mission and Culture The Consumer Protection Unit of the Attorney General's Office investigates unfair or deceptive business practices and files legal actions on behalf of the State of Alaska to stop such practices. The Consumer Protection Unit also engages in informal mediation of consumer complaints, educates the public about consumer issues, proposes legislation and regulations regarding trade and business practices, enforces antitrust laws, and registers telemarketers, charitable organizations, paid solicitors, and sellers of business opportunities. Benefits of Joining Our Team You can expect a 37.5-hour work week; 12 paid holidays; personal leave accrual starting at 6 hours per pay period (about 21 days annually) and increasing with years of service. Our office also offers an optional hybrid telework schedule following completion of the probationary period. The general office hours are 8:00am to 4:30pm but there is flexibility in establishing your regular hours around core business hours. The Working Environment You Can Expect Our office in Anchorage is a multi-floor office building located in downtown, giving you access to a wide variety of lunch and coffee spots To be successful in this position a candidate will need the following core competencies: Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.Listening: Receives, attends to, interprets, and responds to verbal messages and other cues such as body language in ways that are appropriate to listeners and situations.Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.Attention to Detail: Is thorough when performing work and conscientious about attending to detail.Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Legal experience: Experience in working within the civil litigation practice including working knowledge of applicable court rules or rules of civil procedure.

EXAMPLE OF DUTIES
A completed Investigator Flex 1 Training Plan OR Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony. Law: Knowledge of State and federal laws, including legal and court procedures, regulations, guidelines, precedents, admissibility of evidence, case preparation, and/or settlements for applicable areas of law practiced or supported. Equivalent to those typically gained by: Any combination of preparatory post-secondary education and/or experience in performing duties such as assisting in investigative work or legal research; preparing legal documents; conducting searches to locate individuals and/or assets; providing accurate interpretative information on laws and regulations; conducting administrative reviews of cases under appeal and issuing decisions; conducting interviews; locating and gathering information and data, evidence, and/or testimony to be used in civil or criminal proceedings, administrative actions, or governmentally regulated activities; conducting adjudications of claims; and/or drafting documents in support of attorneys or agencies engaged in administrative adjudication. Definitions: “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation. “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs. Special Note: Some positions require applicants pass a background investigation, which includes a criminal record check for conviction of felony or misdemeanor crimes, as a prerequisite to employment. Some positions require incumbents possess an Alaska driver's license and operate a motor vehicle.

SUPPLEMENTAL INFORMATION
Workplace Alaska Application Questions & Assistance Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov. For applicant password assistance, please visit the reset password page. For specific information about this position, please contact the hiring manager at the following: Kelly West Administrative Operations Manager Kelly.West@alaska.gov