Job Opportunities in United States
September 21, 2024
State of Alaska
Anchorage
FULL TIME
Investigator 2
What You Will Be Doing
This Investigator position will be assigned to the Special Litigation Section and work with the Consumer Protection Unit. Consumer Protection investigations involve all manner of investigative techniques and tools, including conducting impromptu and planned interviews of victims, suspects, and witnesses in the field and via telephone; issuing subpoenas for documents or sworn testimony; executing impound orders; conducting undercover operations while using an alias; collecting, photographing, logging, and maintaining evidence, including physical, digital, and documentary evidence; surveilling persons or premises; locating witnesses; researching open sources of intelligence; analyzing large amounts of technical information, such as financial records; writing investigation reports; verbally briefing other investigators and attorneys of findings; and working collaboratively with local, state, and federal government and law enforcement agencies. Investigations may be conducted on the road system or in remote communities.
The Investigator will maintain detailed investigation notes, take statements or affidavits of witnesses while in the field or in the office, examine confidential information, and write detailed reports. This position will have frequent overt and covert interactions with members of the public and business representatives, which will require outstanding interpersonal skills. Because Consumer Protection investigations are confidential by law, the Investigator will be required to maintain the confidentiality of all information they learn on the job.
Mission and Culture
The Consumer Protection Unit of the Attorney General's Office investigates unfair or deceptive business practices and files legal actions on behalf of the State of Alaska to stop such practices. The Consumer Protection Unit also engages in informal mediation of consumer complaints, educates the public about consumer issues, proposes legislation and regulations regarding trade and business practices, enforces antitrust laws, and registers telemarketers, charitable organizations, paid solicitors, and sellers of business opportunities.
Benefits of Joining Our Team
You can expect a 37.5-hour work week; 12 paid holidays; personal leave accrual starting at 6 hours per pay period (about 21 days annually) and increasing with years of service. Our office also offers an optional hybrid telework schedule following completion of the probationary period. The general office hours are 8:00am to 4:30pm but there is flexibility in establishing your regular hours around core business hours.
The Working Environment You Can Expect
Our office in Anchorage is a multi-floor office building located in downtown, giving you access to a wide variety of lunch and coffee spots
To be successful in this position a candidate will need the following core competencies:
This Investigator position will be assigned to the Special Litigation Section and work with the Consumer Protection Unit. Consumer Protection investigations involve all manner of investigative techniques and tools, including conducting impromptu and planned interviews of victims, suspects, and witnesses in the field and via telephone; issuing subpoenas for documents or sworn testimony; executing impound orders; conducting undercover operations while using an alias; collecting, photographing, logging, and maintaining evidence, including physical, digital, and documentary evidence; surveilling persons or premises; locating witnesses; researching open sources of intelligence; analyzing large amounts of technical information, such as financial records; writing investigation reports; verbally briefing other investigators and attorneys of findings; and working collaboratively with local, state, and federal government and law enforcement agencies. Investigations may be conducted on the road system or in remote communities.
The Investigator will maintain detailed investigation notes, take statements or affidavits of witnesses while in the field or in the office, examine confidential information, and write detailed reports. This position will have frequent overt and covert interactions with members of the public and business representatives, which will require outstanding interpersonal skills. Because Consumer Protection investigations are confidential by law, the Investigator will be required to maintain the confidentiality of all information they learn on the job.
Mission and Culture
The Consumer Protection Unit of the Attorney General's Office investigates unfair or deceptive business practices and files legal actions on behalf of the State of Alaska to stop such practices. The Consumer Protection Unit also engages in informal mediation of consumer complaints, educates the public about consumer issues, proposes legislation and regulations regarding trade and business practices, enforces antitrust laws, and registers telemarketers, charitable organizations, paid solicitors, and sellers of business opportunities.
Benefits of Joining Our Team
You can expect a 37.5-hour work week; 12 paid holidays; personal leave accrual starting at 6 hours per pay period (about 21 days annually) and increasing with years of service. Our office also offers an optional hybrid telework schedule following completion of the probationary period. The general office hours are 8:00am to 4:30pm but there is flexibility in establishing your regular hours around core business hours.
The Working Environment You Can Expect
Our office in Anchorage is a multi-floor office building located in downtown, giving you access to a wide variety of lunch and coffee spots
To be successful in this position a candidate will need the following core competencies:
- Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.
- Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
- Listening: Receives, attends to, interprets, and responds to verbal messages and other cues such as body language in ways that are appropriate to listeners and situations.
- Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Legal experience: Experience in working within the civil litigation practice including working knowledge of applicable court rules or rules of civil procedure.
Minimum Qualifications
A completed Investigator Flex 1 Training Plan
OR
Any combination of education and/or experience that provides the applicant with competencies in
Equivalent to those typically gained by:
Any combination of preparatory post-secondary education and/or experience in performing duties such as assisting in investigative work or legal research; preparing legal documents; conducting searches to locate individuals and/or assets; providing accurate interpretative information on laws and regulations; conducting administrative reviews of cases under appeal and issuing decisions; conducting interviews; locating and gathering information and data, evidence, and/or testimony to be used in civil or criminal proceedings, administrative actions, or governmentally regulated activities; conducting adjudications of claims; and/or drafting documents in support of attorneys or agencies engaged in administrative adjudication.
Definitions:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Special Note:
Some positions require applicants pass a background investigation, which includes a criminal record check for conviction of felony or misdemeanor crimes, as a prerequisite to employment.
Some positions require incumbents possess an Alaska driver's license and operate a motor vehicle.
OR
Any combination of education and/or experience that provides the applicant with competencies in
- Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
- Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.
- Law: Knowledge of State and federal laws, including legal and court procedures, regulations, guidelines, precedents, admissibility of evidence, case preparation, and/or settlements for applicable areas of law practiced or supported.
Equivalent to those typically gained by:
Any combination of preparatory post-secondary education and/or experience in performing duties such as assisting in investigative work or legal research; preparing legal documents; conducting searches to locate individuals and/or assets; providing accurate interpretative information on laws and regulations; conducting administrative reviews of cases under appeal and issuing decisions; conducting interviews; locating and gathering information and data, evidence, and/or testimony to be used in civil or criminal proceedings, administrative actions, or governmentally regulated activities; conducting adjudications of claims; and/or drafting documents in support of attorneys or agencies engaged in administrative adjudication.
Definitions:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
Special Note:
Some positions require applicants pass a background investigation, which includes a criminal record check for conviction of felony or misdemeanor crimes, as a prerequisite to employment.
Some positions require incumbents possess an Alaska driver's license and operate a motor vehicle.
Additional Required Information
**NOTE: PLEASE READ THE FOLLOWING CAREFULLY**
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.
At the time of application, the applicant must attach as individual documents the following items (If unable to attach documents, please fax or email the contact listed below):
If selected for an interview, the applicant must provide the following:
Application Notice
You can ONLY apply for this position through the Workplace Alaska website or via a hardcopy application. If you accessed this recruitment bulletin through a job search portal, such as Alaska Jobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply" page. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the closing date.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching documents to your application or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
Cover Letter
A cover letter is required for this position. The cover letter should highlight your experience as it pertains to the knowledge, skills, abilities (KSAs), and competencies identified above in the job description section of this posting. Your cover letter will be used to determine which applicants will advance to the interview phase of the recruitment.
Please attach the cover letter to your application before submitting it online or, if unable to attach to your application, fax or email it to the contact number provided below.
Supplemental Questions
This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.
Background Check
The successful candidates must pass a comprehensive background investigation, which includes a criminal history check.
Education
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of the interview.
Special Instructions for Foreign Education
Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.
Work Experience
If using work experience not already documented in your application, also provide the employer’s name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not, the applicant may not advance to the recruitment interview and selection phase.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Bargaining Unit
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.
Multiple Vacancies
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
Driver’s License Requirement
Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.
EEO Statement
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.
At the time of application, the applicant must attach as individual documents the following items (If unable to attach documents, please fax or email the contact listed below):
- Cover Letter
If selected for an interview, the applicant must provide the following:
- Last two (2) Performance Evaluations
- A writing sample that is less than 5 pages on any topic. This should be a technical or professional writing sample – not a personal statement or contain personal information. Your writing sample should showcase your grammar, clarity, and ability to communicate a topic or point.
Application Notice
You can ONLY apply for this position through the Workplace Alaska website or via a hardcopy application. If you accessed this recruitment bulletin through a job search portal, such as Alaska Jobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply" page. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the closing date.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching documents to your application or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
Cover Letter
A cover letter is required for this position. The cover letter should highlight your experience as it pertains to the knowledge, skills, abilities (KSAs), and competencies identified above in the job description section of this posting. Your cover letter will be used to determine which applicants will advance to the interview phase of the recruitment.
Please attach the cover letter to your application before submitting it online or, if unable to attach to your application, fax or email it to the contact number provided below.
Supplemental Questions
This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.
Background Check
The successful candidates must pass a comprehensive background investigation, which includes a criminal history check.
Education
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of the interview.
Special Instructions for Foreign Education
Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.
Work Experience
If using work experience not already documented in your application, also provide the employer’s name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not, the applicant may not advance to the recruitment interview and selection phase.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Bargaining Unit
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.
Multiple Vacancies
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
Driver’s License Requirement
Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.
EEO Statement
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
Contact Information
Workplace Alaska Application Questions & Assistance
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance, please visit the reset password page.
For specific information about this position, please contact the hiring manager at the following:
Kelly West
Administrative Operations Manager
Kelly.West@alaska.gov
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance, please visit the reset password page.
For specific information about this position, please contact the hiring manager at the following:
Kelly West
Administrative Operations Manager
Kelly.West@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
-
Health insurance, which includes employer contributions toward medical/vision/dental
-
The following employee groups are under Alaska Care Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
-
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
-
The following employee groups are under Alaska Care Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
-
Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Twelve (12) paid holidays a year
We regret to inform you that this job opportunity is no longer available
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