Job Opportunities in United States
September 13, 2024
Maricopa County
Morristown
FULL TIME
Contact Station Assistant
Posting Date
09/13/24
Application Deadline
09/17/24
Pay Range
$16.50 - $20.75 hourly
Offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
Unclassified
Department
Parks and Recreation
About the Position
Do you love being surrounded by beautiful scenery and fresh air? Then Lake Pleasant is the place for you! Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County's Parks. In this role, you'll knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience! This position resides at Lake Pleasant Regional Park entry stations (3), and our Discovery Center 41835 N Castle Hot Springs Rd. Morristown, AZ 85342
About Us
Welcome to the Maricopa County Parks and Recreation Department! From hiking on a barrier-free trail to horseback riding along a creek to testing your mountain biking skills and abilities on a competitive track, Maricopa County parks offer visitors the best of the Sonoran Desert. At approximately 120,042 acres of parkland and 872-miles of trails, Maricopa County is home to one of the largest regional park systems in the nation. Currently, there are twelve parks in Maricopa County's regional park system. Each is unique and offers its visitors a wide variety of recreational opportunities. The Maricopa County Parks and Recreation Department oversees the Maricopa Trail, a 315-mile trail system that encircles the valley and links all regional parks together. The department is staffed by a team of passionate employees, park hosts, and volunteers
Proud to Offer
- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including healthcare premium discounts
- Employee discounts for goods and services
- Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
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Learn more at
Work With Us | Maricopa County, AZ
We Require
- Six months of customer service/public contact experience
- High school diploma or GED
- A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park of distances greater than 1 mile
- Will require working various shifts and locations to include: Early mornings, nights, weekends, holidays. Some of the locations are within a remote area of the park.
- Walk to collect revenue in an outdoor climate with the possibility of temperatures over 100 degrees.
- Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire
We Also Value
- One or more years of customer service/public contact experience
- Cash handling experience using a computerized point-of-sale system
- Customer service experience in a high-volume, fastpaced environment with the ability to multi-task
- Proficiency in Microsoft Office Excel, Word, and Outlook
Job Contributions
- Greets visitors
- Collects park use fees
- Sells annual passes and balances and reconciles the cash drawer
- Checks in and takes customers reservations in person and over the phone
- Interprets park feature areas, rules, and regulations and checks campgrounds to ensure they comply with rules and regulations
- Monitors radio and phone traffic and reports emergency calls
Working Conditions
- Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing significantly.
- The position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
- Incumbents may be subjected to extreme temperatures, wetness/humidity, respiratory hazards, noise and vibration, and wildlife.
- The incumbent may be subjected to moving mechanical parts, vibrations, fumes, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, workspace restrictions, intense noises, and travel.
Selection Procedure
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Only the most qualified candidates will be considered
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Consideration will only be given to candidates who submit online applications
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Candidates will be contacted primarily through email and their Workday online application profile
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Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
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