Offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
Unclassified
Department
Parks and Recreation
About the Position
Do you love being surrounded by beautiful scenery and fresh air? Then Lake Pleasant is the place for you! Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County's Parks. In this role, you'll knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience! This position resides at Lake Pleasant Regional Park entry stations (3), and our Discovery Center 41835 N Castle Hot Springs Rd. Morristown, AZ 85342
About Us
Welcome to the Maricopa County Parks and Recreation Department! From hiking on a barrier-free trail to horseback riding along a creek to testing your mountain biking skills and abilities on a competitive track, Maricopa County parks offer visitors the best of the Sonoran Desert. At approximately 120,042 acres of parkland and 872-miles of trails, Maricopa County is home to one of the largest regional park systems in the nation. Currently, there are twelve parks in Maricopa County's regional park system. Each is unique and offers its visitors a wide variety of recreational opportunities. The Maricopa County Parks and Recreation Department oversees the Maricopa Trail, a 315-mile trail system that encircles the valley and links all regional parks together. The department is staffed by a team of passionate employees, park hosts, and volunteers
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Employee discounts for goods and services
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at
Work With Us | Maricopa County, AZ
We Require
Six months of customer service/public contact experience
High school diploma or GED
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park of distances greater than 1 mile
Will require working various shifts and locations to include: Early mornings, nights, weekends, holidays. Some of the locations are within a remote area of the park.
Walk to collect revenue in an outdoor climate with the possibility of temperatures over 100 degrees.
Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire
We Also Value
One or more years of customer service/public contact experience
Cash handling experience using a computerized point-of-sale system
Customer service experience in a high-volume, fastpaced environment with the ability to multi-task
Proficiency in Microsoft Office Excel, Word, and Outlook
Job Contributions
Greets visitors
Collects park use fees
Sells annual passes and balances and reconciles the cash drawer
Checks in and takes customers reservations in person and over the phone
Interprets park feature areas, rules, and regulations and checks campgrounds to ensure they comply with rules and regulations
Monitors radio and phone traffic and reports emergency calls
Working Conditions
Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing significantly.
The position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
Incumbents may be subjected to extreme temperatures, wetness/humidity, respiratory hazards, noise and vibration, and wildlife.
The incumbent may be subjected to moving mechanical parts, vibrations, fumes, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, workspace restrictions, intense noises, and travel.
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
We regret to inform you that this job opportunity is no longer available