Assistant Service Manager

September 18, 2024

Land Rover Wilmington

Wilmington

FULL TIME

Land Rover Wilmington is looking for an Assistant Service Manager to join our team of professionals for our Service Department. This is an excellent opportunity for the right candidate to demonstrate their knowledge, automotive experience and grow with the Company.
Company paid employee Dental, Vision, Short Term Disability and Life Insurance Coverage for a full time employees!
Employee Assistance Program (EAP) network available for our full-time employees and their dependents.
FULL TIME BENEFITS:

Medical coverage, including a HSA option, available
Voluntary insurance coverage such as Short/Long Term Disability, Life, Critical Illness, Hospital Indemnity & Accident Plans available
401(K) Plan with a generous Company match
Career Development
Paid Vacation & Holidays
Competitive Pay Plan
Complimentary Uniforms
Five-Day Work Week (Closed Sundays)

DAY-TO-DAY RESPONSIBILITIES OF THE ASSISTANT SERVICE MANAGER:

Generate and continually strive to increase labor sales
Maintain the highest level of Customer Satisfaction
Set individual and total shop sales objectives
Assign technicians and other service personnel to appropriate work based on skills and efficiency
Ensure that proper service sales techniques are being used
Maintain a high level of shop cleanliness, equipment repairs, and general shop appearance, while ensuring a safe working condition
Obtain and maintain control of the special tools necessary for the repair and service of the vehicles that the dealership sells
Schedule training as necessary to properly repair and service all the vehicles that the dealership sells
Assure proper repair order flow to satisfy dealership & business office requirements.

SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE ASSISTANT SERVICE MANAGER ROLE:

Self-motivated
Team player
Dependability
Customer service skills
Service excellence attitude
Ability to thrive in a fast-paced environment
Excellent written and verbal communication skills

A valid State Driver’s License and ability to pass a pre-employment criminal background & MVR check are required for employment.
We are An Equal Opportunity Employer
Job Type: Full-time
Benefits: