November 5, 2024

Alson Jewelers

Beachwood

FULL TIME

Administrative Assistant

Alson Jewelers is a fourth-generation family jewelry store located on the east side of Cleveland. We sell the finest Swiss watches and most coveted designer jewelry. We are looking to hire an Administrative Assistant to work in our Back Office. This position will assist with a variety of responsibilities and related administrative tasks. In order to be considered for this position, candidate must be able to work Saturdays.
Responsibilities

Promptly process all inbound deliveries. Duties include logging shipments, opening packages and distributing merchandise to the appropriate departments.
Responsible for preparing all outbound shipments using the Fed Ex on-line portal.
Track all outbound shipments for shipping delays and immediately communicate any delays/lost shipments to the appropriate personnel.
Report damaged merchandise or shortages to the department supervisor.
Ensure good security processes are followed with regard to the delivery drivers
Responsible for keeping an adequate supply of shipping materials on hand at all times
Assist with tracking/reporting of memo merchandise.
Assist in answering the main phone line in a polite and friendly manner.
Prepare jewelry appraisals for customers.
Assist sales associates with POS transactions at the registers.
Gift wrapping, counting cash drawers and other related duties as assigned.

Skills

Recent work experience in an administrative setting.
Must have above average knowledge of Microsoft Office suite, including Outlook, Word and Excel.
Customer service-oriented with strong interpersonal skills.
Ability to work in a team setting and communicate effectively.
Must be able to be accurate in fast paced environment.
Manage time effectively, despite numerous interruptions.
Demonstrate flexibility in adapting to frequent changes.
Great attendance a must