Job Opportunities in United Kingdom
October 14, 2024
University of Glasgow
Glasgow
FULL TIME
Head of Technical Services - Research Labs Services
Job Purpose
The Head of Technical Services (Research Labs Services) plays a lead role in the successful implementation and delivery of the College of Science and Engineering (Co SE) strategy, policies, and objectives to fully achieve key University/College/School goals, specifically in relation to Research Excellence, and deliver improvements evidenced by internal and external measures. The post holder will make significant contributions to shaping the long-term strategic direction of the Co SE Technical Services, in partnership with senior leaders across the College and Schools. The Head of Technical Services for Research Labs Services is responsible for the technical and operational support to all research laboratories in the College of Science and Engineering, managing the provision of a wide variety of technical and operational competence in the biological, instrumentation, geochemistry, chemistry and material fields. The role reports to the Director of Technical Services and has responsibility to the Heads of School to support the development and delivery of the School's strategies and business needs.
Main Duties and Responsibilities
1. Working as part of the Technical Services Executive and in very close collaboration with Schools Executive Groups, the postholder will make significant contributions to the development and delivery of the College and Schools strategy, in line with the College and University's strategic objectives, evidenced by internal and external measures including KPIs and targets.
2. Lead, manage, evaluate and develop the technical and operational support functions and structures across the College to secure effective delivery of the Schools’ priorities and ensure KPI target delivery in relation to world leading research environment and outcomes. The role will provide significant leadership in medium to long-term resource planning to determine, deliver and sustain the long-term structure and capability of technical services within the College, aligned to and contributing to College/University level changes as appropriate.
3. Lead, manage and develop a large team of skilled operational, technical and specialist staff through cohesive and collaborative working to ensure the provision of a world changing technical service, principally in Research labs, across the College. In doing so promote a continuous improvement approach and high levels of staff engagement, ensuring that staff apply appropriate professional standards and demonstrate a culture of ownership and accountability to ensure the delivery of excellent, customer focussed services.
4. Lead the provision of expert guidance across the University as one of the University’s leading functional experts.
5. Lead horizon scanning for Technical Services provision to future proof performance sustainability within an increasingly competitive HE environment. This will involve regular reporting on potential changes to the operating model and strategic positioning of Technical Services, for School and College consideration.
6. Lead contributor on behalf of the Schools/College towards the financial planning process for Technical Services e.g. strategic investment and operational budget setting over next 5 year-period; overview of annual operational expenditure.
7. Overall responsibility for a significant number of complex and collaborative projects to ensure each project is managed and delivered to time and budget to support world leading research.
8. Make a significant expert contribution to major funding bids and related activities and attain independent funding for research focused roles.
9. The postholder will work with senior academic colleagues to optimise resources and their impact to deliver improvement in KPI and to develop and manage external partnerships and networks to enhance the College and Schools reputation at local, national, and international levels.
10. To ensure the highest level of quality for all direct service activities as well as effective compliance on behalf of the schools with the relevant University's governance framework sourcing appropriate support from specialist/professional colleagues across the institution as required.
11. In partnership with senior colleagues, the postholder will develop and implement a robust framework to manage Health & Safety, support compliance with relevant accreditation bodies and quality assurance processes.
12. Work collaboratively with others, including within the wider College/School/Group and University where relevant with external contacts, to enhance the delivery of the service/research/teaching aims, promote the technical community and support the broader strategic aims of the University, including for the Technician Commitment https://www.gla.ac.uk/myglasgow/staff/technicians/ and other UK-wide initiatives.
13. Undertake other duties as are assigned by the College Director of Technical Services and Heads of School.
Knowledge, Qualifications, Skills and Experience
Knowledge and Qualifications
Essential
A1 Ability to demonstrate the necessary strategic competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and leadership experience in a similar or number of different specialist roles. OR Scottish Credit and Qualification Framework level 9, 10 or 11 (Honours Degree, Post Graduate Qualification) or equivalent, including being professionally qualified in a relevant discipline, with a broad range of professional experience in a similar management role.
A2 Deep conceptual understanding of specialist areas outlined within the job purpose with the ability to transfer this knowledge to benefit research and/or teaching.
A3 Understanding of relevant health and safety policies and procedures relative to the role, the active management of risks and the quality outputs and standards required.
A4 Highly developed knowledge of the principles, theory and practice of field of work (research technical support) as well as an awareness of broader developments relevant to own work area.
A5 Well-developed knowledge of systems/services for own work area and across other functional units and how they inter-relate.
A6 Knowledge of governance and business processes in a large complex organisation.
A7 Broad knowledge of business analytics and financial management within a budgetary control framework with experience of managing and controlling budgets/resources/funding.
Skills
Essential
C1 Excellent customer service, stakeholder management and business partnering skills.
C2 Excellent communication and interpersonal skills, particularly influencing negotiation and diplomacy.
C3 Proven track record of leading/contributing to change across a complex organisation, improving business processes, mitigating risks and managing successful projects.
C4 Substantial degree of independent professional responsibility.
C5 Resilient and able to maintain momentum in the face of challenges and setbacks.
Experience
Essential
E1 Extensive experience and demonstrable success in the delivery of advanced technological design and associated service delivery in a large complex organisation.
E2 Proven track record of leading/contributing change across a complex organisation, improving business processes, and managing successful projects.
E3 Experience of developing innovative solutions and contributing to strategic planning.
E4 Experience of managing and developing a significant team or number of teams driving a significant project or number of projects
E5 Experience of working with and influencing senior management.
E6 Extensive and recent management/leadership role in a large complex organisation.
E7 Proven ability to develop, deliver and articulate a clear vision and operational plans to support strategic initiatives.
E8 Experience of developing innovative solutions and contributing to strategic planning.
Terms and Conditions
Salary will be Grade 9, £58,596 - £65,814 per annum.
This post is full time (35 hours per week) and open ended (permanent).
As part of Team Uof G you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month Uof G Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
Latest Job Opportunities
October 15, 2024
Hotel Co 51
Night Auditor (Night Crew Member) - MOXY Aberdeen Airport
Aberdeen
OTHER & FULL TIME
View Details
October 15, 2024
Hotel Co 51
Crew Member - MOXY Edinburgh Fountainbridge
Edinburgh
OTHER & PART TIME
View DetailsSimilar Jobs
September 11, 2024
Cwm Taf Morgannwg University Health Board
Head of Patient Flow
Merthyr Tydfil
FULL TIME
View Details
September 13, 2024
University Hospital Southampton NHS Trust
Deputy Head of Patient Safety
Southampton
OTHER
View Details
September 10, 2024
Maid2Clean
MAIDENHEAD House Cleaning job
Maidenhead
OTHER & PART TIME
View DetailsSeptember 11, 2024
NHS South West London Integrated Care Board
Head of People
London
FULL TIME
View DetailsNew Jobs from This Company
October 14, 2024
University of Glasgow
Recruitment, Marketing & Admissions Administrator
Glasgow
FULL TIME
View Details
October 14, 2024
University of Glasgow
MBChB Teaching Administrative Assistant
Glasgow
FULL TIME
View Details
October 14, 2024
University of Glasgow
Lecturer (Research & Teaching)
Glasgow
FULL TIME
View Details