Job Opportunities in United Kingdom
October 14, 2024
University of Glasgow
Glasgow
FULL TIME
Senior Administrator
Job Purpose
To be responsible for ensuring an efficient administrative service for all key aspects of clinical practice elements of the Doctorate in Clinical Psychology course. The post holder will also take a leading role in monitoring and improving the administrative processes related to the academic programme elements. This role also involves offering professional advice and guidance to the programme, course leaders and academic teaching staff to enhance delivery and provide an effective service. The post holder will also be responsible for the development and support of activities related to modernisation of training delivery (e.g. supporting the increased use of technology enabled learning systems). To manage a team of PGT admin support staff.
Main Duties and Responsibilities
1. Proactively supporting the PGT Administrative Manager with day-to-day PGT administration tasks, leading on projects, such as continuous improvements to policies, processes and systems for the Doctorate in Clinical Psychology, and lead on the expansion of technology-led teaching and evaluation methods.
2. To lead on the day-to-day supervision and organisation of a team 2FTE PGT admin support staff, which will include reviewing and allocating work, support development and training opportunities and conducting annual performance reviews.
3. To enhance working collaborations with colleagues throughout the College and University Services to review, develop and implement best practices to enhance the service delivery.
4. To provide professional advice and guidance to staff and student on policies, procedures and practices as required. Work closely with colleagues to resolve student issues, liaising with University support teams and monitoring queries.
5. Manage procedural aspects of postgraduate administration, including ensuring the creation and maintenance of student documentation.
6. Input to, and where appropriate, co-ordination of, Graduate School responses to internal and external consultation documents.
7. To oversee the management and organisation of the student selection process and activities, (e.g., interviews; programme induction; updating programme and course Moodle sites).
8. Working proactively with key contacts within NHS Territorial health boards in the identification and co-ordination of clinical placements. This will involve maintaining data sets, enforcing the various systems for the identification and accreditation of clinical supervisors; managing the tracking and recording of clinical placement information.
9. To review and manage the information systems used to communicate key information concerning placements to all stakeholders e.g., (Clinical Practice Team. Local Area Tutors; student: supervisors; line managers; professional leads; and service managers.) This may also include managing team and individual diaries in the co- ordination of organising meetings.
10. Plan, co-ordinate and track the required formative and summative assessment meetings that relate to placement progression.
11. Liaise directly with NES in the administration of TURAS Portfolio, the trainee clinical activity tracking system and set up relationships within the system, maintaining accuracy of data, interrogating the system and supporting future development of the system.
12. Interrogate student data to ensure accuracy of records and data reporting is maintained and liaise with central services (e.g. Registry, Finance) to ensure student records are correct. Make extensive use of My Campus throughout the year to identify any issues or anomalies, including those relating to (e.g., tuition fees, financial aid).
13. Provide administrative support (clerk) to key committees including preparation and distribution of papers and issuing minutes and actions.
14. Work closely with the programme team and the Senior PGT Administrator to ensure that programmes adhere to the accreditation standards set out by British Psychological Society and the Standards of Education and Training stipulated by the Health and Care Professions Council. As well as overseeing the accreditation renewal process supporting Programme Leads to ensure completion of paperwork and meeting of strict deadlines.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential
A1 Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent.
A2 Understanding of the University structure in particular taught doctorate studies.
A3 Knowledge and understanding of the University structures, policy practices and procedures as they relate to taught doctorates.
A4 Knowledge of NHS structures and functions.
Desirable
B1 Extensive knowledge of relevant Quality Assurance practices.
Skills
Essential
C1 First class organisational skills and a proven ability to prioritise work efficiently and multi-task.
C2 Able to deliver high levels of accuracy, attention to detail and professionalism at all times.
C3 Excellent verbal communication and interpersonal skills, demonstrating tact, diplomacy, assertiveness to build excellent relationships with students and colleagues at all levels and from varied cultural and ethnic backgrounds.
C4 Ability to communicate effectively in writing to a high standard for the purposes of student documentation, correspondence, developing content for Moodle/web site.
C5 High level of competence in using Trainee Records System to manipulate, interrogate and update programme/course and student records and produce reports.
C6 High level of competence in the use of MS Office suite, and ability to produce and deliver documentation to a professional standard.
C7 Able to work as part of a team to deliver excellent support to academic colleagues and students.
C8 Demonstrable experience in clerking committees and producing accurate minutes of meetings.
C9 Proven ability to work to and within deadlines, managing a number of complex tasks and processes simultaneously, to a high degree of accuracy.
C10 A creative and proactive approach to preventing and solving problems, while influencing others to adopt the solutions.
C11 Excellent planning, organisational and negotiation skills.
Desirable
D1 Experience of using Sharepoint, One Drive and basic time/project management software.
D2 Awareness of the activities carried out by the academic staff and Chief Advisers in relation to teaching and student support.
D3 Working knowledge of activities of other areas of the University that relate to support for postgraduate taught students.
Experience
Essential
E1 Experience of working directly with students.
E2 Relevant experience of a Higher or Further Education environment.
E3 Experience of working with external organisations (e.g., NHS) in supporting Educational experiences for learners.
E4 Familiar with the “joint stakeholder” approach required to support these arrangements on a long -term basis.
E5 Experience of using bespoke IT systems.
E6 Substantial experience of process improvement.
E7 Experience of excellent service delivery and building customer relationships.
E8 Experience of monitoring and tracking students through their studies.
E9 Experience with administering applied practice placement coordination in NHS or other comparable healthcare settings.
Desirable
F1 Experience of supervising staff, appraising performance and supporting personal development.
Terms and Conditions
Salary will be Grade 6, £33,232 - £36,924 per annum.
This post is full time (35 hours per week) and open ended (permanent).
As part of Team Uof G you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month Uof G Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
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