Job Opportunities in Nigeria


October 22, 2024

Insight Tours and Travels Limited

Lagos

FULL TIME


Visa Assistance Officer

In need of a visa, overseas school admission processing, and immigration consultant to manage the end-to-end of visa and overseas school admission processing and interactions with prospective and existing clients. To also support management with daily operational tasks, in alignment with executing overall strategy for the business operations unit
Minimum Job requirements:
· Prior and Good knowledge of Tourist, Business, Student, Medical Visa processing and Overseas schools Admission processing to Canada, USA, UK, South Africa, Dubai, Australia, New Zealand, Schengen & European countries, African Countries and other destinations.
· Education/Certifications: BSc in Business Administration, International Relations, Social Sciences or any related discipline with a minimum of Second class Lower (2:2).
· Experience: 2 - 5 years work experience in related field.
  • Possess good contact base with other visa assistance professionals, travel agencies and tour companies (Local and International).
· Proficiency in MS Office and knowledge of operating standard office equipment.
· Excellent verbal communication, presentation, negotiation, command of English and management skills.
· Good writing skills for drafting Cover letters and emails
· Excellent Research & Feedback skills.
· Excellent use of initiative and proactive approach in delivering tasks.
· Problem-solving attitude.
· A customer-oriented attitude.
· Ability to work well with a team.
· Effective coordination skills.
· Passion to Learn and Grow
Responsibilities:
1. Manage the end-to-end process of visa application. Successfully fill & process Tourist, Business, Student, Medical visa applications and insurance.
2. Handle Admission processing into Colleges/Universities Abroad. Advise potential students on education opportunities overseas, explain about colleges/universities, courses and their options.
3. Ensure clients submit all the required documents and information needed for processing their admissions and applications. Follow Up for additional documents required.
4. Building and maintaining relationships with clients and key stakeholders within the Organization.
5. Proactively update/ advise registered clients on evolving Immigration laws and processes.
6. Ensure that all organization's policies are followed in both written and verbal relations with Clients.
7. Oversee coaching, mock interviews and advisory services to clients in preparation for application appointments.
8. Ensure timely submission and collection of client visa applications.
9. Continually research and be abreast of different Countries’ Visa Application process and requirements.
10. Assist Sales, Product Development, Research and Social Media Unit with information and professional advice when required.
11. Direct potential leads to the sales team and follow up on progress.
12. Continually Inform Clients about other services the Organization offers.
13. Establish working relationship with different embassies in order to have updated information and special treatment of visa applications.
Key performance Indicators:
· Number of excellent Client feedback
· Number of excellent stakeholder feedback
· Weekly Touch Points
· Delivery on project and assignment given
· Enquiries converted to clients
· Level of Professionalism
· Number of Visa Applications Processed
· Number of Visa Applications Approved
· Number of personal sales recorded and leads directed to sales team
· Number of mistakes or Errors made
· Submission of monthly activity and progress report
Job Type: Full-time
Pay: ₦100,000.00 - ₦150,000.00 per month
Experience:
  • visa service: 2 years (Required)

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