- 1. Ensure all Credit Controllers perform credit applications: collate information to enable final assessment of credit applications.
- 2. Ensure debtor reviews / increased limits: collate information to enable reviews.
- 3. Ensure customers account maintenance: maintain debtor accounts on our ERP system.
- 4. Ensure customer statements: send out monthly statements to customers, ensure that customers email address are kept updated.
- 5. Ensure collections: collect overdue debts according to our credit policy.
- 6. Ensure account queries: effectively deal with accounts queries and reconciliations.
- 7. Reporting: prepare debtor reports for all our stakeholders.
- 8. Credit Control Activities: perform credit control activities.
- 9. Ensure adherence to policies and procedures by all team members.
- 10.Under the direction of the Accounts Receivable Manager, serves as working team lead for 5-6 credit controllers engaged in account follow-up to ensure timely and effective processing and collection of payments.
- 11.Assigns work to team members. Trains team members. Recommends and helps formulate policies and procedures to improve follow-up operations.
- 12.Spot check credit controllers work to ensure accuracy, efficiency, and uniformity.
- 13.Proactively identifies trends and initiates recommendations for change to Accounts Receivables Manager.
- 14.Exercises judgment to make decisions for select methods and techniques for obtaining solutions.
- 15.Promote teamwork, remaining available to assist staff as needed.
- 16.Report to manager any non-compliance with staff as observed by you.
- 17.Uphold and promote the company values.
- 18.This position will serve as the supervisor of the debtors’ department in the absence of the manager.
- 19.Assist internal and external auditors with Debtors related enquiries.
- 20.Ensure our ERP system is kept update with our requirements in customer maintenance.
Tertiary qualification in accounting or related field (preferred)
At least 5 years of experience in credit control
Preferably experience in leading a small team of credit controllers