Job Opportunities in Nigeria
October 21, 2024
Ivee Consulting
Lagos
FULL TIME
Restaurant Manager
Ivee Consulting provides expert solutions in manpower, event management, and real estate, driven by exceptional service and long-term partnerships.
We are recruiting to fill the position below:
Job Position: Restaurant Manager
Job Location: Chevron, Lagos
Employment Type: Full-time
Job Description
Financial Performance:
N150,000 - N250,000 per month.
Method of Application
Interested and qualified candidates should send their Resume to: consultingivee@gmail.com using the Job Position as the subject of the mail.
We are recruiting to fill the position below:
Job Position: Restaurant Manager
Job Location: Chevron, Lagos
Employment Type: Full-time
Job Description
- The Restaurant Manager oversees the day-to-day operations of a restaurant, ensuring a smooth and profitable operation, exceptional customer service, and staff management.
- Customer Service: Ensure a culture of exceptional customer service, creating an inviting and unforgettable lunch experience for all guests. - Address and resolve guest issues, complaints, and concerns promptly, ensuring their satisfaction.
- Staff Management: Manage and assist in training restaurant staff, including servers, hosts, bartenders, and specialized positions.
- Inventory Management: Oversee inventory control processes, including ordering, receiving, and monitoring stock levels. Implement efficient inventory management practices to minimize waste and optimize resource utilization.
- Operations Coordination: Efficiently coordinate daily operations of the Front of the House and Back of the House to ensure seamless service. Supervise restaurant shifts, managing staff assignments, and addressing operational challenges.
- Financial Performance: Monitor and analyze financial data, including sales, costs, and profitability.Develop effective financial strategies to achieve revenue targets, control expenses, and maximize revenue opportunities.
- Quality Control: Maintain unwavering commitment to the highest standards of food and beverage quality, presentation, and service. Continuously monitor food preparation processes and service standards to ensure consistency.
- Complaint Resolution: Address customer complaints efficiently and accurately, ensuring timely resolution and guest satisfaction. Take proactive steps to prevent recurring issues.
- Vendor Management: Regularly review product quality and explore new vendor opportunities to enhance offerings. Negotiate and establish relationships with vendors to secure quality supplies and ingredients.
- HR Support: Collaborate with the HR department to appraise staff performance, provide constructive feedback, and implement improvement plans. Assist in HR-related tasks, including recruitment and training initiatives.
- Cost Control and Reporting: 20. Identify cost-saving measures and operational efficiencies to control expenses. Generate detailed weekly, monthly, and annual financial reports, monitoring revenues and expenses.
- Community Engagement and Brand Promotion: Actively promote the restaurant within the local community through word-of-mouth, community involvement, and restaurant events. Suggest and implement strategies to expand the restaurant's audience, such as group discounts and social media marketing.
- Policy Implementation: Implement policies and protocols that ensure the restaurant's long-term success and sustainability. Ensure compliance with sanitation and safety regulations.
Financial Performance:
- Customer Satisfaction
- Staff Training and Development
- Reservation and Table Turnover
- Food and Beverage Quality
- Health and Safety Compliance
- Employee Retention and Satisfaction
- Online Presence and Positive Reviews
- Previous experience in restaurant management or a related role.
- Strong leadership, organizational, and problem-solving skills.
- Excellent communication and customer service abilities.
- Knowledge of restaurant operations, safety, and sanitation regulations.
- Flexibility to work irregular hours, including evenings, weekends, and holidays.
- Proficiency in using restaurant management software and point-of-sale systems.
N150,000 - N250,000 per month.
Method of Application
Interested and qualified candidates should send their Resume to: consultingivee@gmail.com using the Job Position as the subject of the mail.
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