Job Description
- Creating and maintaining reports in Excel & MS SQL Server that allows the company to get information on daily business activities.
- Preparation of monthly Performance Status Reports to Senior Management
- Collate, Analyze and Present company performance details quarterly and half yearly.
- Provide information to management and meet weekly to ensure consistency in data and information across the company.
- Generate, maintain, analyze & present daily/ weekly/ monthly Sales, Quality and Client Service reports.
- Creating MIS/ Dashboard report and presenting it to the concern Department.
- Make company performance reports and analyzing them from company prospect.
- Design reporting formats to provide accurate information in a clear and concise manner.
- Produce and support existing reports and processes
- Review history of current reporting used analyze for time utilization, consistency and accuracy.
- Monitor implementation of MIS processes and evaluate their effectiveness.
- Standardize similar reports across clients, departments and teams.
- Ad Hoc data collection, analysis and reporting as required. (I. e. Data/ Field Formatting, Data Storage, and report Generation.
- Maintain all details of service agreements with clients.
- Understand requirements, design formats, deploy formats, follow up with Business development Team, Client Services Department, and Quality team and validate data.
- Prepare Quality dashboards to report progress made through quality initiatives and report overall quality level in the organization.
- Measure and develop service level targets against Best in class benchmarks.
- Preparing Workflow MIS reports and forecasting workforce availability based on data collected and trend analysis.
- Undertake Trend Analysis of Data and Automation of reports.
- Day-to-Day Analysis of MIS Reports
Job Division: ICT Transport
Job Type: Full Time
Job Location: Lagos