Codelab Educare Ltd is looking for a skilled IT Support Specialist with strong expertise in Word Press to join our growing team. The successful candidate will be responsible for providing technical support to our staff and students, troubleshooting IT issues, and managing and maintaining Word Press websites. This is an excellent opportunity for someone who is passionate about IT and eager to support an innovative tech education platform. Key Responsibilities:
Provide timely technical support to staff and students, resolving hardware, software, and network-related issues.
Manage and maintain the company’s Word Press websites, ensuring they are secure, updated, and functioning optimally.
Troubleshoot and resolve issues with Word Press themes, plugins, and custom features.
Assist with website backups, security measures, and performance optimization.
Monitor and manage the company’s IT infrastructure, ensuring seamless operations across systems.
Install, configure, and update software and hardware as needed.
Collaborate with the development team to resolve website-related issues and implement new features.
Provide training and guidance to staff on using IT tools and Word Press functionalities.
Document IT processes, solutions, and create user guides when necessary.
Qualifications:
Proven experience in IT support with a focus on Word Press management and troubleshooting.
Strong knowledge of Word Press, including themes, plugins, and customizations.
Familiarity with website performance optimization, security best practices, and website backup protocols.
Proficiency in troubleshooting hardware, software, and network issues.
Experience with domain management, web hosting, and DNS settings.
Excellent problem-solving skills with the ability to work independently and prioritize tasks.
Strong communication skills and the ability to explain technical concepts to non-technical users.
Preferred Qualifications:
Familiarity with HTML, CSS, and basic PHP for troubleshooting and minor customizations in Word Press.
Knowledge of website analytics tools (e.g., Google Analytics).
Experience with SEO optimization and website performance tracking.
Previous experience in an educational or tech-based company is a plus.
Job Type: Part-time Pay: ₦50,000.00 - ₦80,000.00 per month Expected hours: 15 per week