Our client is the foremost luxury goods company in Nigeria with a diversified portfolio that consists of over 13 of the world's most prestigious luxury brands. Due to expansion they are looking to fill the role of HEAD OF SALES LOCATION: Lagos JOB RESPONSIBILITIES:
Drive and maximize sales performance to consistently achieve the overall sales target set by the company while ensuring operational integrity and monitoring monthly profitably.
Develop initiatives to increase boutique sales.
Implement retention strategies to ensure POLO can continue to have mutually beneficial relationships with target customers.
Manage the achievement to business objectives, by utilizing a top client’s base.
Establish, maintain, and follow up on current clients and potential client’s relationships.
Undertake customer and market analysis to identify proposition development opportunities within our existing customer base.
Enhance POLO service proposition across all outlets to drive increased customer satisfaction and brand advocacy.
Ensure that every customer feedback is put into a report and submit weekly to the executive Director.
Develop a client order form.
Total P&L accountability and annual budget sales planning and implementation.
Weekly review sales team performance and check on gap in performance and seek reasons and actionable steps to close the gaps and also give them feedback, motivate and stimulate them to even greater achievements.
Work closely with the HR Manager in establishing standards for appraising performance.
JOB REQUIREMENTS
Bachelor’s degree in Marketing. Business Administration or related discipline. M.Sc. in related course.
15+ years progressive experience in sales especially in FMCG, Telecoms, banking, luxury retail, etc.
Ability to build, execute and follow the Company strategy
Proven ability to drive results and manage teams.
Commercial awareness and strong business acumen.
Accountability
Experience in managing, coaching, mentoring and developing a team