ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry requires a highly motivated Counter Salesperson for our Longmeadow, Edenvale branch.
PURPOSE OF THE ROLE: The Counter Salesperson is the first point of contact when clients enter our store and is required to provide excellent customer service. Incumbent is responsible for answering customer queries and resolving all their queries professionally to ensure maximum customer satisfaction.
RESPONSIBILITIES:
Greeting customers and taking orders
Possessing excellent product knowledge to inform and increase sales
Following up on orders to prevent delay and frustration
Ensuring a clean and tidy counter
Ensuring that each customer leaves the store satisfied
Assist all customers at the counter with their queries
Treat all customers with respect and courtesy
Provide quotations & assist with queries
Ensuring that specials and brochures are up to date that are on the trade counter
Additional responsibilities deemed necessary by management
Manage all back orders on all the above entered orders and follow up regularly